Settlement communications require clarity and care. These templates guide clients through the final phase of their case.
Initial Offer Received
We received a response from the insurance company. They've offered $[amount]. This is their opening offer and is [significantly below/somewhat below/close to] our demand. My recommendation: [accept/counter/reject]. Let's discuss your options. Would you prefer a call or detailed message?
Explaining a Low Offer
I know $[amount] is disappointing when we asked for $[demand]. This is typical - insurance companies start low. Here's my plan: I'll counter with $[amount] and explain why their offer is inadequate. Most cases settle somewhere in the middle through negotiation. Don't lose hope.
Counter Offer Sent
I sent a counter-offer of $[amount] today. I argued: [brief reasoning]. The adjuster will take this to their supervisor. Expected response time: [X days/weeks]. I'll update you as soon as I hear back.
Negotiation Progress
Update: The insurance company came up to $[amount]. We're at $[our position]. I believe we can get them to $[realistic target]. My strategy: [brief explanation]. Questions? Let me know.
Final Offer
The insurance company has made what they say is their final offer: $[amount]. Based on my experience, I believe this is [truly final/they may have more room]. Here are your options: 1) Accept this amount, 2) Make one more counter, 3) Proceed to litigation. Let's discuss which is right for you.
Settlement Acceptance
Great news - we've reached a settlement of $[gross amount]. Here's the breakdown: Gross settlement: $X, Attorney fees (X%): $Y, Case costs: $Z, Medical liens: $A (negotiated down from $B), YOUR NET RECOVERY: $[net]. Next steps: paperwork to sign, then funds in approximately [timeframe].
Closing Message
Your settlement check is ready! [Instructions for pickup/deposit]. It has been a privilege to represent you. Please don't hesitate to reach out if you have questions, or if you or anyone you know needs help in the future. Thank you for trusting us with your case.