After your attorney files your claim, several things happen behind the scenes. Here's what to expect.
The Investigation Phase
Your legal team will:
- Gather evidence from the accident
- Collect your medical records
- Interview witnesses if needed
- Document your damages
Your Role During This Phase
- Continue medical treatment
- Log your symptoms in the app
- Upload any new documents
- Respond to requests promptly
The Demand Stage
When your treatment stabilizes, your attorney will:
- Calculate your total damages
- Prepare a demand package
- Send it to the insurance company
- Wait for their response (usually 30 days)
Negotiation
If the first offer is too low (it often is):
- Your attorney will counter
- Back-and-forth negotiation may occur
- You'll be consulted on all offers
Resolution
Cases typically resolve through:
- Settlement agreement
- Or, if needed, filing a lawsuit
Stay Informed
Check the app for status updates. Your legal team will notify you of any major developments.