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Understanding Your Case Timeline

Jan 26, 2026Getting Started
ClientsApp TutorialCase ManagementMobile App

Use the Quilia app to track your case progress and understand what comes next.

The Quilia app helps you understand where your case stands and what to expect next. Here's how to read your case timeline.

Finding Your Timeline

  1. Open the Quilia app
Case overview in Quilia app
  1. Go to your Case or Home screen
  2. Look for the Timeline or Progress section

Case Stages Explained

Investigation

Your attorney is gathering evidence, police reports, and initial medical records. Your job: Focus on treatment and document everything.

Treatment

You're receiving medical care. This phase continues until your doctors release you. Your job: Attend all appointments and log pain levels.

Demand

Your attorney is preparing and sending a demand letter to the insurance company. Your job: Provide any final information requested.

Negotiation

Back-and-forth with the insurance company. Your job: Stay patient and respond promptly to any questions.

Resolution

Your case is settling or going to trial. Your job: Make final decisions with your attorney's guidance.

What the Colors Mean

  • Green: Completed stages
Your attorney can send you messages through the Quilia system
  • Blue: Current stage
  • Gray: Upcoming stages

Estimated Timeframes

Timeframes vary greatly by case. Don't compare your case to others. Your attorney will give you specific estimates based on your situation.

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