CaseChat
6 articles
Master real-time client communication with CaseChat. Learn how to send instant messages, manage conversations, and keep clients informed throughout their case.
How to Enable CaseChat Message Translations on the App
The Quilia app enables automatic translation of CaseChat messages to your preferred language, facilitating communication with your legal team. To enable translations, open the app's Settings, toggle on message translations, and set your preferred language to ensure accurate translations.
How to Enable CaseChat Message Translations in the Portal
Learn how to enable automatic message translations in CaseChat. When enabled, messages from clients are automatically translated to your preferred language, making multilingual communication seamless.
Responding to Client Messages on Mobile
How attorneys and team members can respond to CaseChat messages from the mobile app.
Frequently Asked Questions: CaseChat
Answers to common questions about using CaseChat for attorney-client communication.
When to Use CaseChat vs Scheduled Messages
Choose the right communication channel for each situation to maximize client engagement.
Using CaseChat for Real-Time Client Conversations
Master CaseChat, Quilia's real-time messaging feature that lets you have instant conversations with clients about their cases. Learn best practices for responsive, efficient communication.
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