FAQ
8 articles
Answers to frequently asked questions about Quilia. Get quick answers about features, billing, integrations, and how to use the platform effectively.
Frequently Asked Questions: CaseChat
Answers to common questions about using CaseChat for attorney-client communication.
What Information is Safe to Share
Understand what you can discuss about your case and what to keep confidential.
Should I Talk to the Other Insurance Company
Learn why you should direct all insurance communication through your attorney.
How Long Will My Case Take
Understand the typical timeline for personal injury cases and what factors affect duration.
How Long Should Case Updates Be
Find the right length for case updates that inform without overwhelming.
Can I Text My Clients Instead of Using the App
Understand why in-app messaging is preferred over regular texting for legal communications.
What Happens If I Miss a Message
Don't worry - here's what to do if you missed a message from your legal team.
Why Does My Attorney Ask So Many Questions
Understand why your legal team needs detailed information and how it helps your case.
Can't find what you're looking for? Our support team is here to assist you.