Skip to main content

Changelog

Stay up to date with the latest additions and improvements to Quilia.

  1. Smarter Documents. Better Client Engagement.

    We shipped a solid update focused on making Quilia easier to run, easier to trust, and easier for clients to stay involved. This release adds a ready-to-use personal injury case type, improves how documents are handled with AI, introduces smarter inactivity monitoring, and makes it easier to welcome new clients inside the app.

    Personal Injury Case Type

    We added a built-in personal injury case type for firms that don’t categorize cases in their case management system.

    What it does

    • Provides a clean default for personal injury cases
    • Requires no additional setup
    • Works automatically across layouts, integrations, and the API

    Why it matters
    Not every firm wants to manage a complex case-type structure. This gives firms a simple option that just works out of the box, while still supporting more detailed setups for teams that need them.

    If your system already categorizes cases, nothing changes.
    If it doesn’t, you’re covered.

    Smarter Asset Analysis

    Quilia’s document intelligence just got a lot sharper.

    When clients upload documents, Quilia automatically analyzes each file and helps organize it correctly, while still respecting human decisions when they matter.

    What’s new

    • AI-assisted asset classification that feels predictable and reliable
    • Human-labeled documents are preserved
    • Consistent behavior across all uploads

    Why it matters
    Your team gets the speed of AI without losing control. Documents land where they belong, classifications stay accurate, and everything feels less like a black box and more like a tool you can trust.

    Inactivity Monitoring

    We added a built-in way to bring clients back into the app when things go quiet.

    What it does

    • Automatically detects inactive clients
    • Sends smart, timezone-aware nudges when attention is needed
    • Requires no manual follow-up

    Why it matters
    Clients stay engaged without your team chasing them down. When there’s something to review or action to take, Quilia helps pull them back in at the right moment.

    Less babysitting. Better engagement.

    Automated Welcome Messages

    Quilia now makes it easy to welcome new clients the moment they join.

    Firms can automatically send a welcome message directly inside the app, giving clients clear next steps and setting expectations from day one.

    What it does

    • Sends a welcome message automatically when a client joins
    • Delivered right inside the Quilia app
    • Fully customizable to match your firm’s voice

    Why it matters
    Clients know what’s happening, what to expect next, and how to use the app without needing a separate email or manual follow-up. It’s a better first impression and one less thing for your team to remember.

    Bug Fixes and Improvements

    Alongside these updates, we shipped a batch of refinements to keep everything running smoothly.

    • Improved asset processing reliability
    • Stronger error handling for Neos case imports
    • Clearer logging and validation for Clio webhooks
    • More accurate reputation and ratings displays
    • Simplified sidebar navigation
    • General performance and stability improvements across the platform

    Quiet upgrades, but they add up.

    Attorney Portal v2025.12.5

    By Kenny Eliason

    Read more
  2. Platform Stability, Automation, and Admin Controls

    This release focuses on making Quilia more reliable, more predictable, and easier to manage as teams scale. A lot of this work lives under the hood, but the impact shows up everywhere: smoother workflows, clearer controls, and fewer edge cases.

    If things feel quieter lately, that’s the point.

    Automation and Workflow Improvements

    More automation with better guardrails so the system helps without getting in the way.

    • Weekly release digest automation with AI-generated summaries and Slack notifications
    • Sync Active Cases button now includes auto-sync interval protection and a confirmation dialog
    • Consolidated batch sync functionality across all CMS integrations
    • Automated messaging support for pending cases
    • Phase message workflow support with Novu automation and message operation webhooks
    • Configuration badges in message previews showing enabled features like FAQs, NPS surveys, and review prompts

    Admin and Permissions Updates

    Cleaner controls so the right people have access to the right tools.

    • Configuration management now available to both admins and wizards
    • “Send as firm” restricted to attorneys, admins, and wizards
    • Subscriptions now support soft-disable instead of permanent deletion for safer recovery
    • Team member filters now track selection by user ID to prevent duplicate-name conflicts
    • Select all and deselect all controls added to team member filters

    Integrations and Data Sync Enhancements

    More resilient integrations with less manual cleanup.

    • Clio integration now imports related contacts from matters, automatically creating client records for contacts with valid phone numbers
    • Integrations now auto-initialize imports and subscriptions when first connected

    UI and Case Experience Improvements

    Small improvements that add up to a smoother day-to-day experience.

    • Case status info modal with icon-based explanations for each status
    • Location fields added for legal appointments
    • CaseChat date separator formatting fixed for clearer timelines
    • Max-width constraint added to the chat window for improved readability

    General Improvements and Bug Fixes

    A solid round of stability and polish across the platform.

    • PDF generation crash in verification letters resolved
    • Email subject alignment in message previews corrected
    • Placeholder text added to translations for better localization consistency
    • React key warnings in the dashboard activity chart and avatar component resolved
    • Module resolution issues with MCP server packages fixed
    • Build stability improved by moving esbuild to production dependencies
    • False 500 errors in Novu subscriptions resolved
    • Fuzzy matching added for client validation to prevent false negatives
    • Rate limit middleware now gracefully handles optional API keys for public routes
    Attorney PortalIntegrationsBackend

    By Kenny Eliason

    Read more
  3. New: Reputation Management

    We just rolled out a full reputation management system across Quilia. This is a big one.

    Learn more about what this means and how it works:
    👉 quilia.com/how-it-works/reputation-management/

    Firms can now manage reviews from one place, trigger review requests at the right moments, and make it easy for clients to leave feedback without friction.

    What’s new

    • A centralized reputation management dashboard powered by Google Business Profile
    • Location-based Google review links with smart organization fallback
    • Short, shareable review links for texts, emails, and follow-ups
    • Staff-level filtering and Google review assignments
    • Automated NPS and Google review flows built directly into the mobile app

    This gives firms a repeatable way to turn real client experiences into real reviews, without chasing links or juggling tools.

    New Reputation Dashboard for Managing Client Feedback

    Platform Improvements

    Alongside reputation management, we shipped a solid batch of platform upgrades.

    • New API endpoints to retrieve request responses
    • Improved message grouping and view count tracking
    • Optimized phase message editor and translation experience
    • Standardized date and time handling across the portal

    Fixes and Refinements

    • Resolved date and time display inconsistencies
    • Improved handling of optional integrations during case creation
    • Fixed edge cases in reputation workflows and OAuth handling
    • Cleaned up UI and data consistency issues across Portal and Mobile
    Attorney PortaliOSAndroidWeb App

    By Kenny Eliason

    Read more
  4. Faster Client Responses and Better Reviews for Attorneys and Law Firms

    Client communication just got even easier across Quilia — whether your team is working in the portal, on mobile, or through our browser tools. This update brings new messaging capabilities, automatic follow-ups, better review collection, improved image support, expanded language access, and a smoother experience inside our Chrome and Firefox extensions.

    Key Updates in This Version

    Collect Feedback and Reviews Effortlessly

    Firms can now request client feedback without leaving the conversation.

    • Ask for NPS scores directly inside messaging
    • Prompt satisfied clients to leave a Google review
    • Customize survey timing and flow

    Why it matters:

    This makes gathering client sentiment and building your online reputation easier and more consistent.

    Automatic Follow-Up Messages for Unanswered Chats

    Clients sometimes forget to respond — now Quilia reminds them automatically.

    • Sends an SMS nudge when a CaseChat message hasn’t been answered
    • Keeps clients engaged and reduces delays
    • Helps staff spend less time chasing responses

    Why it matters:

    Important updates get seen, cases move faster, and attorneys get quicker replies.

    Expanded Language Support: Hindi

    Quilia is now easier to use for Hindi-speaking clients and staff.

    • Full Hindi translation available
    • More inclusive and accessible communication

    Why it matters:

    Firms can support a wider range of clients with a more comfortable experience.

    Better Handling of iPhone Photos

    HEIC images (the default on Apple devices) now display consistently everywhere.

    • Automatic conversion for smooth viewing
    • No more unreadable or missing images
    • Clearer documentation for injury photos and uploads

    Why it matters:

    Your team can rely on consistent, error-free photo uploads from every client.

    A Smoother Experience Across Chrome & Firefox

    Your browser workflow is now faster, simpler, and more intuitive — whether your team uses Chrome or Firefox. We’ve brought the same communication improvements into the extension so everything feels seamless from portal → mobile → browser.

    Faster, Easier Chat Management

    • Quickly search conversations
    • Start new chats more efficiently
    • Navigate messages with less clicking
    Quilia dashboard with CaseConnect open, showing chat search and new chat options.

    Why it matters:

    Your team can respond faster and stay organized, especially during high-volume workdays.

    Improved Image Viewing

    • Images appear inline automatically
    • Click/tap to view fullscreen
    Quilia dashboard with CaseConnect displaying client chat history and shared images.

    Why it matters:

    Reviewing images — injury photos, documents, screenshots — is now much smoother.

    Things To Keep In Mind

    • Review and feedback prompts can be tailored to your preferences
    • Automatic follow-ups help clients respond more reliably
    • The Firefox extension is now available
    • Image uploads from all devices now work consistently

    What’s Next

    We’re developing a feature that can pull key details straight from the documents clients upload. When a client submits something like a medical record, Quilia will recognize important information and help update the case automatically — such as identifying the medical provider, noting documented injuries, or linking related appointments.

    This will reduce manual data entry and help ensure cases stay accurate and complete with far less effort from your team.

    Chrome ExtAttorney PortaliOSAndroid

    By Jeremiah Ramiscal

    Read more
  5. Case Management, Scheduling, and Workflow Enhancements for Law Firms

    Managing cases, appointments, and documents inside the Quilia Portal is now faster, clearer, and more organized. This release focuses on upgrades that reduce manual work, improve accuracy, and make it easier for attorneys and staff to keep cases moving.

    Key Updates in This Version

    CasePeer Integration Enhancements

    Importing CasePeer matters into Quilia is now much simpler:

    • Paste a CasePeer case URL into Quilia and we’ll pull the case in automatically
    • The Date of Incident displays before you import, helping confirm you’re selecting the right case
    • Key case info syncs directly into the new Quilia file

    Why it matters:

    No more searching for case IDs or worrying about pulling in the wrong case. Imports are faster, clearer, and more reliable.

    Neos Integration Enhancements

    Neos-connected firms now have smoother and more consistent case imports.

    What’s improved

    • More reliable case import flow
    • Better syncing of client and case information
    • Standardized experience across all supported case management systems

    Why it matters:

    Firms using Neos now get the same seamless import and syncing experience enjoyed by other platforms.

    Legal Appointments Calendar

    A new centralized calendar makes it easier to manage legal appointments without switching tools.

    What’s improved

    • View and track appointment statuses in one place
    • Helpful warnings when modifying confirmed appointments
    • Cleaner layout combining start and end times
    • Automatic status updates when changes are made

    📌 Appointment UI previews

    Quilia case calendar with scheduled and confirmed legal appointments for a client case.
    View and manage scheduled case appointments and court dates.
    Quilia new calendar event form with date pickers and time fields.
    Add a hearing, appointment, or case-related event.

    Why it matters:

    Helps your team stay organized and prevents scheduling mistakes or conflicting updates.

    Employment Case: Incident Log Page

    Employment firms now have built-in tools for documenting workplace incidents.

    What’s improved

    • New incident log page inside employment matters
    • Structured fields for documenting incident details and evidence

    Why it matters:

    Keeps employment cases organized and ensures important details never get lost in emails or scattered files.

    Enhanced Asset Viewing (Unified Lightbox Gallery)

    A brand-new gallery lets you view all photos, documents, and videos in one place.

    What’s improved

    • One unified gallery for images, videos, and PDFs
    • Quickly move between different types of evidence
    • No external apps needed

    📌 Preview of the new gallery

    GIF demonstrating Quilia’s gallery-style asset viewer for injury photos and uploads.

    Why it matters:

    Reviewing case evidence is now simpler and much more efficient — ideal for attorneys preparing demand packages or negotiating with adjusters.

    Bulk Team Member Import with AI Column Mapping

    Adding new team members to Quilia is now effortless — especially for growing firms.

    What’s improved

    • Upload a CSV or Excel file and Quilia will recognize the correct fields automatically
    • Supports flexible formats — no strict templates required
    • Detects duplicates and updates existing users
    • Automatically resends invitations when needed

    📌 Bulk import preview

    GIF showing the bulk legal staff import process inside the Quilia Portal.

    Why it matters:

    Law firms can onboard staff in minutes instead of entering each person manually. Perfect for expanding firms or those with large support teams.

    General Workflow Improvements

    We’ve made a series of updates across forms, case activity, and overall portal usability to make day-to-day work smoother for your team.

    What’s improved

    • License plate field added to vehicle records for more complete documentation
    • New date/time and location fields for incident reports
    • Built-in lightbox viewer for incident photos and evidence
    • Pain score filter now defaults to “all time”
    • Search bar added to Activity Logs for faster lookups
    • Pagination for long-running or high-volume cases
    • Faster loading across large case histories
    • New forms and galleries now available across all case types
    • Appointment status updates are clearer and easier to follow
    • All imports from connected case management systems use a unified, simplified flow

    Why it matters:

    These enhancements make it easier to capture complete information, review case details quickly, and keep your entire team aligned with less clicking, less searching, and fewer workflow interruptions.

    What's Next in Quilia

    We’re developing a feature that can pull key details straight from the documents clients upload. When a client submits something like a medical record, Quilia will recognize important information and help update the case automatically — such as identifying the medical provider, noting documented injuries, or linking related appointments.

    This will reduce manual data entry and help ensure cases stay accurate and complete with far less effort from your team.

    Attorney PortalIntegrations

    By Jeremiah Ramiscal

    Read more
  6. Custom Requests Are Here — Collect Any Client Info, Instantly

    Managing client updates and forms just got easier. This release introduces Custom Requests — a faster, more flexible way to collect information from clients.

    Key Updates in This Version

    Custom Requests

    Create and send digital forms directly from the Quilia Portal — no emails, no PDFs, no paper trails. Whether it’s a TBI update, injury check-in, discovery request, or post-settlement feedback, you can now collect exactly what you need in minutes.

    • Build forms with text boxes, drop-downs, checklists, or uploads
    • Send instantly to clients with push notifications
    • Clients fill out and upload files right from their phone
    • Submissions appear in your Requests tab and sync back to your case management system

    Why it matters:
    Custom Requests give firms total flexibility to gather client information at any point in the case — turning what used to be multiple phone calls or email threads into one quick digital exchange.

    View Every Request in One Place

    Stay on top of every request, response, and upload from the Requests page. See who it was sent to, when it was completed, and what’s still pending.

    📌 Access the full history of client interactions at a glance — keeping every update organized and case-ready.

    Quilia Portal Requests dashboard showing client request statuses, titles, and assigned users.
    The Quilia Portal ‘Requests’ dashboard displays all client requests in one place — letting staff monitor pending and completed submissions with clear visibility across cases.

    Why it matters: Visibility across every open request helps your team stay organized, manage deadlines, and avoid duplicate outreach.

    Design Custom Forms in Minutes

    Easily create digital versions of your firm’s most-used forms — from check-ins and questionnaires to interrogatories and discovery requests. Save them as templates and reuse them across future cases.

    Quilia Request Builder for creating client forms used in the Requests feature to collect info.
    The Request Builder powers Quilia’s Requests feature — letting firms create and customize client forms for collecting case-critical information.

    Why it matters: Reusable templates cut down on repetitive admin work and keep your client data collection consistent.

    Clients Respond Instantly From Their Phone

    Clients get a push notification, open the Quilia app, and complete everything right from their phone. No printing or scanning — just tap, fill, and submit.

    GIF of Quilia client mobile app displaying a push notification and completing a request submission.
    Clients receive Quilia requests as mobile notifications — enabling fast, frictionless form completion right from their phone.

    Why it matters:
    Faster client responses mean your team can move cases forward without waiting on follow-ups or lost attachments.

    Things To Keep In Mind

    • Templates can be saved and reused across future cases
    • Notifications help clients respond faster
    • Responses sync instantly back to your firm's portal and CMS

    What's Next in Quilia

    We’re adding in-app signatures — making it even easier for clients to sign and return documents directly through the Quilia app.

    No downloads, no printing — just quick, secure signatures that appear back into your case management system.

    iOSAndroidIntegrationsAttorney Portal

    By Jeremiah Ramiscal

    Read more
  7. CaseChat Just Got a Major Upgrade

    Managing client communication just got smoother. This update introduces real-time translation, a redesigned chat experience, and more reliable notifications — helping your team break down language barriers, stay connected, and keep cases moving without the headaches.

    Key Updates in This Version

    Real-Time Translation

    Now your team can communicate seamlessly with clients in their preferred language, no matter what they speak.

    • Instantly translates client messages into your chosen language
    • Smart detection automatically identifies and routes different languages
    • Staff and clients can set their language preferences once and stay consistent

    Why it matters: Personal injury firms serve diverse communities. With real-time translation, your team can build trust and accuracy from the very first message — without hiring interpreters or juggling external tools.

    Mobile CaseChat showing attorney-client messages about insurance and doctor review updates.
    CaseConnect mobile chat view — enabling clear, secure communication between attorneys and clients directly within the Quilia app.

    A Modern Chat Experience

    CaseChat has been redesigned to look and feel more intuitive, whether you're at your desk or on the go.

    • Cleaner layout with clearer message organization
    • Streamlined file sharing for faster document handoff
    • Responsive design optimized for mobile and desktop

    📌 CaseChat is available wherever you work best — in the Quilia Portal, through the CaseConnect Chrome extension, or via the attorney login on our mobile app.

    Filevine dashboard with CaseConnect extension showing chat with client Michael Scott.
    CaseConnect alongside CMS (Filevine pictured) — enabling attorneys to manage case updates and chat with clients in real time, all within one workspace.

    Why it matters: A faster, cleaner interface means less time digging for messages and more time focused on the client.

    CaseChat Activity Log

    Stay fully up to date by checking the Activity Log from CaseChat.

    • See every client action in one timeline — from messages to uploads
    • Track read receipts so you know when clients have viewed your updates
    • Keep case communication organized and easy to review
    Mobile Case Activity showing Steve Jobs adding appointments, providers, and updates in Quilia app.
    Case Activity screen in Quilia — giving attorneys real-time visibility into client actions, updates, and case progress right from the mobile app.

    Why it matters: The Activity Feed gives your team complete visibility into client communication, so nothing gets overlooked.

    Other Enhancements

    • Faster chat loading and smoother performance
    • Recent messages always appear at the top of each conversation
    • Attachments now open reliably across all devices
    • Added a search bar to the attorney login on the app for easy client-message look up

    What's Next in Quilia

    We’re working on new features to give your firm even more flexibility:

    Requests — Custom, On-the-Spot Forms

    • Digitize any paper form your staff currently uses
    • Instantly request documents, updates, or details directly in Quilia
    • Keep client responses organized, case-ready, and tied to the matter at hand

    📌 These upcoming features are designed to give your firm more control, unify communication, and make client intake and case prep smoother than ever.

    Attorney PortaliOSAndroidChrome Ext

    By Jeremiah Ramiscal

    Read more
  8. AI Summaries, SmartAdvocate Integration, and Faster Messaging

    We’ve rolled out updates designed to save your firm time, improve client communication, and keep everyone on the same page. This release includes:

    • AI-powered case summaries for instant insights
    • SmartAdvocate integration to manage cases in one place
    • Improved phase messaging for faster, more reliable client updates

    Key Updates in This Version

    AI-Powered Case Summaries

    See the most important case updates instantly — without searching through case files.

    Screenshot of Quilia’s Daily Client Activity Digest showing an AI-generated case summary.
    Example: AI-Powered Case Summary — Instantly see critical client updates, pain scores, and appointments without reading every note.

    Why it helps:

    • Instant insights into case progress
    • Spot key client activity at a glance
    • Spend more time on strategy, less on sorting info

    📌 Tip: Head to SettingsEmail Preferences → toggle on AI-Powered Summaries → click Save Preferences

    User navigates to Quilia portal settings, opens Email Preferences, enables AI-powered summaries.
    Quickly enable AI-powered summaries in your Quilia portal settings to get smarter, faster updates — all in just a few clicks.

    SmartAdvocate Integration

    Quilia now connects directly with SmartAdvocate.

    SmartAdvocate logo, representing integration with the Quilia platform.
    Seamlessly integrate Quilia with SmartAdvocate to simplify case management and enhance client communication.

    What this means:

    • Manage cases and messages together in one place
    • Eliminate duplicate data entry
    • Reduce admin work and improve efficiency

    New Integration Tools & Guides (For Partners)

    For firms with custom-built case management systems, Quilia now supports secure API connections — that’s a safe way for different systems to talk to each other. We’ve also added step-by-step guides so your tech team or partners can easily build custom dashboards, reports, and firm-facing tools.

    What's inside:

    • Step-by-step guides for connecting Quilia
    • API key support for secure, flexible integrations
    • Build custom dashboards, reports, and firm-facing tools

    📌 Tip: Head to SettingsAPI → click View Documentation to access API documentation

    User navigates to Quilia portal settings, opens the API section, and clicks View Documentation.
    Quickly access Quilia’s API documentation in your portal settings — perfect for setting up custom integrations.

    Improved Phase Messages

    Phase messages are now faster and more reliable, ensuring your clients receive timely, accurate updates every time.

    Now you can count on:

    • Accurate status tracking for every message
    • Timely delivery of client updates
    • Better communication continuity across your firm

    What's Next in Quilia

    We’ve got something new in the works that takes client updates to the next level. Case Signal delivers smarter, more timely insights that help you stay ahead and fill in the gaps before they even appear. It’s coming soon — stay tuned.

    We're also making it easier to manage clients with multiple cases — and cases with multiple clients. These updates give your team greater visibility into client activity and streamline your workflows.:

    • A case can have multiple clients (case members).
    • A client can belong to multiple cases.

    These updates will streamline workflows, improve data visibility, and provide firms with greater flexibility in managing cases and clients.

    Attorney PortalIntegrationsBackend

    By Jeremiah Ramiscal

    Read more
  9. Better Reporting, Faster Communication, and Performance Upgrades

    Managing personal injury cases just got more efficient. This update focuses on better insights, smoother client onboarding, and performance improvements across the Portal — helping your team work faster and stay ahead on every case.

    Key Updates in This Version

    Enhanced Reporting Dashboard

    Get a clearer view of case performance with our upgraded reporting dashboard:

    • Monthly trend charts to track case activity at a glance
    • Manager-level filtering to drill into team performance
    • Dynamic visualizations that make reporting faster and easier

    Why it matters: Attorneys and managers can spot trends, monitor workloads, and make data-driven decisions without digging through spreadsheets.

    📌 Tip: Log in to the Portal and you'll see the new Reporting Dashboard by scrolling to the bottom of the page.

    Animated GIF showing the new Quilia reporting dashboard for the Portal.
    Dashboard showing Quilia's new Portal reporting dashboard with client activity reports, filters, and monthly metrics grouped by case managers

    Automated SMS Follow-up System

    Our new intelligent SMS scheduling system automatically sends reminders to clients who haven’t completed intake steps after their initial invite.

    • Boosts client adoption rates from day one
    • Keeps case intake moving without manual follow-up
    • Reduces time spent chasing responses

    Intelligent Language Detection

    Our system now automatically detects the language used in intake forms to better support multilingual clients.

    • Automatically identifies client language preferences
    • Ensures clear, accurate communication from the very first interaction

    Why it matters: Your team delivers a personalized experience without extra setup or manual steps.

    Other Enhancements

    • Required Documents are now Requested Documents for a friendlier, client-first tone
    • Resolved refresh token issues for Smokeball for reliable syncing
    • Database and memory optimizations for a quicker, more responsive Portal experience

    What’s Next in Quilia

    We’re expanding Quilia’s flexibility with upcoming integrations and AI-powered tools designed to fit your existing workflows — from custom API connections to seamless SmartAdvocate syncing and smarter client activity summaries.

    AI-Powered Client Activity Summaries

    For firms using Client Activity Digest emails, staying on top of client updates just got easier.

    • Get a concise AI-generated summary of client activity each morning
    • Spot the most critical updates without scanning long lists
    • Keep personal injury cases moving with faster insights and less manual work

    Public API Access

    Soon, firms with custom in-house case management systems will be able to integrate directly with Quilia.

    • Seamlessly connect your existing workflows
    • Keep case and client data in sync automatically
    • Reduce manual updates and duplicate entry

    SmartAdvocate Integration

    For firms using SmartAdvocate, syncing case data is about to get easier.

    • Automatically import cases, clients, and staff details into Quilia
    • Keep case progression updates aligned in real time
    • Create a unified platform for client communication and case tracking

    📌 These upcoming features are designed to give your firm more control, unify your systems, and keep client data perfectly in sync — without adding extra work for your team.

    Attorney Portal

    By Jeremiah Ramiscal

    Read more
  10. Pain Score Chart, Better Documentation, and Smarter Follow-ups

    This update focuses on making personal injury case management smoother, faster, and more insightful. From visualizing client recovery with a new Pain Score Chart to syncing case phases instantly from Neos, every enhancement is designed to save time and keep your cases moving forward.

    Key Updates in This Version

    Pain Score Chart for Personal Injury Cases

    Clients can now log their daily pain levels (0–10) in the Quilia app, creating a clear, visual timeline of recovery that shows:

    • Pain trends over time
    • Peaks and improvements tied to treatment milestones
    • Visual context that strengthens demand packages and case narratives

    Why it matters: Attorneys get time-stamped, client-entered pain data without manual check-ins. This helps build stronger medical narratives and supports more persuasive settlements.

    📌 Tip: In the Quilia app, go to the Treatment tab and select Pain Tracking to view the chart.

    Pain Score Chart

    Witness & Other Driver Photo Uploads

    Clients can now upload photos of witnesses or other drivers directly from their device into the Quilia app.

    • All visuals are stored in one organized location
    • Photos are instantly accessible for negotiations or litigation prep
    • Reduces reliance on email or text for critical evidence

    Why it matters: Gathering supporting visuals no longer depends on the case manager chasing them down. Everything is organized, searchable, and case-ready.

    Adding Witness Photos in App

    Automated SMS Invitation Follow-Ups

    Our new automated text reminders send follow-ups to clients who haven’t set up the app after the initial invite.

    • Boosts client adoption rates
    • Reduces time wasted on manual follow-up
    • Keeps your caseload moving without extra admin effort

    Why it matters: You’ll see more clients engaged in the app from day one, which means more complete case files and fewer delays.

    Neos Case Phase Sync

    Phase changes in Neos now sync automatically into Quilia.

    • Automatic sync keeps both systems aligned in real-time
    • Manual sync option available for on-demand updates

    Why it matters: You’ll never have to wonder if case statuses match between Neos and Quilia, making reporting and client updates more reliable.

    Neos Case Phases Stay in Sync

    Other Enhancements

    • Faster case pages in the attorney portal for smoother navigation
    • More reliable client activity digests with improved delivery
    • Enhanced provider search in the app for quicker lookups

    What’s Next in Quilia

    We’re building on this release with features that make personal injury case management software even more proactive and attorney-friendly.

    Granular Analytics & Custom Dashboards
    Tailor your reporting view, track case manager performance in detail, and identify trends in client engagement.

    Intelligent Appointment Reminders
    Clients will get automated nudges before appointments to prepare, plus post-appointment prompts to update their case.

    More Reliable Notifications
    Switching from push notifications to on-device background tasks so critical updates are delivered without fail.

    AI Summaries for Email Digests
    Personalize your daily email summaries to highlight the activity that matters most. Get a clear, AI-powered snapshot of client progress, case changes, and key follow-ups—so you know exactly where to focus your efforts each day.

    📌 These updates are designed to give you deeper insight into your caseload and keep clients actively engaged—without adding extra work for your team.

    Attorney PortaliOSAttorney PortaliOS v4.3.4Android v4.3.4

    By Jeremiah Ramiscal

    Read more
  11. Email Digests, Mobile Upgrades & More

    Email Digests, Mobile Dashboard, Smokeball & Partner Program

    This release brings two big upgrades to the Quilia Portal:

    • Client Activity Digests are delivered via email, so attorneys and staff can stay in the loop
    • Full mobile optimization of the attorney dashboard for case management on the go

    We also officially launched our Partner Program, allowing you to earn referral rewards by introducing other firms to Quilia.

    📬 Client Activity Digests

    Stay informed without logging in. Quilia now sends daily or weekly digests with a summary of key updates from your assigned clients:

    • New messages
    • Form submissions
    • Document uploads
    • Scheduled appointments
    • And more — all in one place

    You can adjust your preferences at any time under Portal Settings > Email Notifications.

    📱 Mobile Dashboard Optimizations

    The attorney's view in the Quilia Portal now works beautifully on phones and tablets.

    • Simplified navigation for mobile
    • Touch-friendly buttons and forms
    • Responsive layouts on every screen

    🧠 Pro tip: Law firm team members can also log in using the Quilia mobile app for easy, on-the-go access.

    🔗 Smokeball Integration (For Partners)

    Our Smokeball integration is now fully live.

    Firms using Smokeball can now:

    • Create cases and clients automatically from new matters
    • Sync case stage updates in real time
    • Upload documents directly into Smokeball
    • Send client activity from Quilia to the Smokeball case file

    Have a firm in mind? Let them know we’re integrated.

    🤝 Partner Program Now Live

    Love Quilia? Now you can share it — and get paid.

    Join the Quilia Partner Program and earn a 40% referral fee on your first 10 referrals.
    Send other firms our way and help them upgrade their client experience.

    🔗 Join the Partner Program

    🛠 Other Enhancements

    • Improved case import reliability
    • Support for multiple open cases per client
    • Cleaner case types and imports (especially for Neos users)
    • Expanded admin tools for multi-location firms

    📈 What’s Coming Soon

    We’re rolling out additional automation tools to help firms stay connected without extra effort. Coming soon:

    • Recurring treatment check-ins
    • Deadline alerts
    • Smart reminders based on case activity

    These features will build on your existing preferences — no extra setup needed.

    Attorney PortalMedical PortalIntegrationsAttorney PortalMedical PortalIntegrations

    By Jeremiah Ramiscal

    Read more
  12. Case Referrals Launch 🤝 and Scheduled Mass Messaging

    ✨ Referrals, Scheduling & Smarter Communication

    We’re excited to announce the release of version 4.3.3, now live on both iOS and Android! This update introduces Case Referrals, Scheduled Mass Messaging, Post-Case Client Mode, critical notification fixes, and Android display upgrades—making the app more powerful, polished, and useful than ever.

    🚀 What’s New

    Mobile screen showing a law firm’s contact info and a “Refer a Case or Get Help” button

    🤝 Case Referrals – Turn Clients Into Advocates

    Clients can now refer friends or family directly through the app by submitting contact info, case type, and incident details. Those referrals land right in your intake flow, so no one's left hanging and your team stays in control.

    No more “Hey, my cousin needs help…” with nowhere to go. Now it’s built-in, fast, and professional.

    🔗 Attorney Share Integration – Smart Routing, Live Now

    Attorney Share Partners with Quilia

    Referrals just leveled up. With our new Attorney Share integration, if a client refers someone for a case type your firm doesn’t handle, we’ll instantly route that referral to a trusted attorney in the network.

    • Client submits a referral through the app
    • If it’s not your firm’s focus, we match them with a vetted attorney
    • The referred person gets help—fast, no dead ends, no follow-up needed

    You get the benefits of expanded referrals without any admin drag. Your firm stays at the center of the relationship.

    📅 Scheduled Mass Messaging – Stay Ahead of the Curve

    You can now schedule firm-wide messages to go out at a set time—no manual follow-up needed.

    Use it to:

    • Announce office closures for holidays, events, or weather
    • Share firm-wide updates or policy changes
    • Notify clients during system maintenance or downtime

    It’s like a digital receptionist that never sleeps—clear, proactive communication, handled automatically.

    Mobile screen showing post-case view with firm info and contact options in the Quilia client app

    🧾 Post-Case Client Mode – Keep the Relationship Going

    When a client’s case is marked closed, the app now transitions into a branded digital business card for your firm.

    Clients can:

    • Refer friends and family using the same built-in flow
    • Stay subscribed to newsletters and firm updates
    • Keep your contact info handy for future needs

    Your firm stays top of mind—no separate tool, no extra follow-up needed.

    🔧 Bug Fixes – Smoother Notification Setup

    iOS Notification Setup
    Resolved an issue where the “Enable Notifications” button could freeze during setup. Notification preferences now work seamlessly across all iOS versions.

    Notification Badge Fix
    Fixed lingering badge counts that made it seem like there were unread messages. Badge numbers now match reality.

    🌍 International Enhancements

    • Expanded translation support for English, Spanish, Korean, Thai, Simplified Chinese, and Traditional Chinese
    • Improved edge-to-edge display support on Android for a cleaner, more consistent visual experience

    🛠️ Technical Improvements

    Android Layout Upgrades
    Edge-to-edge compatibility now provides a more modern, polished app feel across Android devices.

    Notification System Overhaul
    Strengthened our notification infrastructure—improving current reliability and laying the groundwork for future background alerts and automated client messaging.

    📈 What’s Next

    Now that Attorney Share integration is live, we’re focused on features that deepen client relationships and help your firm stay connected at scale.

    Coming Soon:

    • Automated, Event-Based Messaging
      Send the right message at the right time—like a 60-day check-in after onboarding, or a birthday message that feels personal without any manual work.

    These updates help you turn one great case into many—without adding to your team’s workload.

    Attorney PortaliOSAndroidweb-appsAttorney PortaliOS v4.3.3Android v4.3.3

    By Jeremiah Ramiscal

    Read more
  13. First OTA Production Release & Mass Messaging Launch 🚀

    🎉 Milestone Update: First-Ever Over-the-Air Release

    We just shipped our first production feature using over-the-air (OTA) deployment—no app store delays, no waiting. This is a big leap forward for how fast we can roll out improvements and fix things. And to prove it works, we used it to launch one of our most requested features...

    Chart showing active users after Quilia's first over-the-air production release
    Quilia’s first over-the-air (OTA) release in production—no app store delay required. Shipped with mass messaging for law firms.

    📢 New Feature: Mass Messaging for Law Firms

    Say hello to Mass Messaging, a powerful way for firms to broadcast updates to all active clients—ideal for office closures, emergencies, or just staying ahead of the “what’s going on with my case?” emails.

    Built from feedback by Jordan at Dubo Law, this feature lets attorneys and staff:

    • Send firm-wide announcements instantly
    • Deliver messages straight into each client’s Quilia inbox
    • Keep clients informed even when the office is closed or slammed

    Bottom line: better communication, less one-off follow-up chaos.

    🛠️ Under the Hood: Technical Wins

    ✅ First OTA Production Release

    We’re officially live with OTA deployment, meaning updates now go directly to users without needing to push a new app version. That means faster delivery of fixes and features—just like this one.

    🔧 Build Improvements (v4.3.3)

    • Dual builds for production + dev environments
    • Fixed iOS notification setup quirks
    • Improved Android edge-to-edge UI support
    • Early foundations laid for future background notification support

    Dev builds are now posted to our GitHub and can be installed alongside the live app for seamless testing. No more uninstalling, no more switching—just test what’s next while keeping what’s live.

    🔭 What’s Coming Next

    We're laying the groundwork for a case referral system that lets clients refer friends or request help right in the app. It’ll include:

    • Tight integration with Attorney Share
    • Smart email workflows so firms and clients stay in sync
    • A clean, professional experience from start to finish

    This is the first step toward a referral engine that grows your client base from within—powered by trust and word-of-mouth, not just ads.

    Attorney PortaliOSAndroidweb-appsAttorney PortaliOS v4.3.2Android v4.3.2

    By Jeremiah Ramiscal

    Read more
  14. App Update

    • Multi-Plaintiff Case Handling: Introduced the ability for cases to have multiple plaintiff users connected, enhancing collaboration and case management for complex situations.
    • Medical Conditions Tracker: Launched a new feature for users to track and manage their medical conditions within the app, contributing to a holistic view of their health journey in relation to their case.
    • Vehicle Storage Option: Added a new option for users to securely store and manage information about their vehicles, streamlining case-related asset management.
    • Law Firm to Client One-Directional Messages: Implemented a feature allowing attorneys or staff to send messages to a client without enabling a response through the app, facilitating essential communication while respecting professional boundaries.
    • Multiple Employer Tracking: Added functionality for users to track multiple employers, aiding in employment history management within personal injury cases.
    • Enhanced Date Format Handling: (Note: Included for consistency but removed based on previous instruction)
    • Improved Spanish Translations: (Note: Included for consistency but removed based on previous instruction)
    • User Time Zone Tracking: (Note: Included for consistency but removed based on previous instruction)
    iOS v2.2.0Android v2.2.0

    By Kenny Eliason

    Read more
  15. Native Apps Enhanced Functionality

    • Enhanced App Functionality: Significant updates to the Sign-in, Accidents, Daily Record, and Profile screens for a smoother user experience.
    • Improved Database and API: Upgraded our Supabase database and API for better performance and security.
    • Streamlined Backend: Cleaned up old files and codes for a more efficient app backend.
    • Pain Scores and Treatment Tracking: Restored functionality for PainScoresScreen and updated treatment screens with new API.
    • User Interface Enhancements: Fixed display issues and updated user interface components for better navigation and visual appeal.
    • Advanced Time and Date Handling: Corrected time display issues and introduced better date and time management in the app.
    • New Features: Added avatar upload, birthdate input, and enhanced PDF generation and download functionalities.
    • Video Upload Re-enabled: Now you can upload videos again, with improved handling and display.
    • Organizational Information Display: Updated to show organization information more effectively.
    • Continuous Improvements: Numerous other fixes and refinements to ensure the app runs smoothly and efficiently.
    Attorney PortaliOS v2.0.0Android v2.0.0

    By Kenny Eliason

    Read more
  16. Native Apps Improvements

    • Help Modals Description Updates: We've improved the language in our help modals to make them shorter and more effective. This should make it easier for you to find the information you need.
    • Improved Pain Score Emojis: We've updated the emojis used for pain scores to better represent each level of pain. This should make it easier for you to accurately describe your pain level.
    • Sorted Pain Scores: When adding a new pain score, the options are now sorted from highest to lowest, making it easier for you to select the most accurate score.
    • Added Pain Description: We've added a description to the pain score selection element to help you better understand each level.
    iOS v1.3.6Android v1.3.6

    By Kenny Eliason

    Read more
  17. Introducing Daily Record 📝

    We've renamed the Impact Journal to "Daily Record" to better align with its purpose and make it more intuitive for you.

    📋 Updates

    1. Daily Record: The Impact Journal is now called "Daily Record."
    2. UI Reordering: The buttons on the bottom navigation have been reordered for easier understanding.
    3. Updated Instructions: We've updated instructions throughout the app for better clarity.
    4. Data Entry Prioritization: Pain scores are now above appointments, and employment details are above missed times.
    5. New Missing Time Option: Added "pain" as an option for reasons for missing time from work.

    🛠️ Fixes

    1. Date Picker Fixed: Resolved an issue with the date picker in scheduling appointments, now allowing for future date and time selection.
    iOS v1.3.5Android v1.3.5

    By Kenny Eliason

    Read more
  18. Wage Loss Tracking and Verification

    We’ve added a new Wage Loss Tracking feature to help clients and attorneys document income lost from missed work due to injuries. This update makes it easier to track time off, keep accurate records, and generate verification letters.

    Wage Loss Tracking 🕒💸

    Missing work for appointments, attorney visits, or clinic visits can have a major financial impact. Now you can log those details directly in the app.

    Features include:

    • Reasons for Missing Work: Choose from appointment, attorney visit, or clinic visit.
    • Hours Missed: Enter the number of hours missed (decimal format).
    • Add Notes: Include extra details if needed.
    • Date Selection: Pick the date the absence occurred.
    • Running Log: View all entries in one place.
    • Total Missed Time: See the total hours missed at the bottom of the log.

    New Verification Tabs 📄

    To strengthen wage loss claims, clients can now generate letters for both medical and employer verification.

    • Doctor Verification Letter: Have a doctor confirm that time off work was medically necessary.
    • Employer Verification Letter: Have an employer confirm missed time and calculate wage loss.
    Wage Loss Tab Screenshot
    Wage Loss Missed Time
    Doctor Wage Loss Verification
    Employer Wage Loss Verification
    iOS v1.3.3Android v1.3.3

    By Kenny Eliason

    Read more
  19. Introducing "Impact Journal"

    • Based on valuable client feedback, we've renamed "Attorney Updates" to "Impact Journal."
    • The new name better encapsulates the feature's purpose: to help you document the effects of your injuries on your daily life.
    • Updated feature descriptions for enhanced clarity and understanding.
    Quilia Impact Journal
    iOS v1.3.2Android v1.3.2

    By Kenny Eliason

    Read more
  20. Native Apps

    • Attorney Update Overview Tab: Adjusted the gap to prevent text from overrunning into the right carrot.
    • Doctor Verification Button: Disabled the "doctor verification" button to avoid confusion, as it's not currently functional.
    • Twitter References: Updated all references to "Twitter" with "X (Twitter)" throughout the app.
    iOS v1.3.1Android v1.3.1

    By Kenny Eliason

    Read more