Product Updates & Release Notes

Managing client communication just got smoother. This update introduces real-time translation, a redesigned chat experience, and more reliable notifications — helping your team break down language barriers, stay connected, and keep cases moving without the headaches.

Key Updates in This Version

Real-Time Translation

Now your team can communicate seamlessly with clients in their preferred language, no matter what they speak.

• Instantly translates client messages into your chosen language
• Smart detection automatically identifies and routes different languages
• Staff and clients can set their language preferences once and stay consistent

Why it matters: Personal injury firms serve diverse communities. With real-time translation, your team can build trust and accuracy from the very first message — without hiring interpreters or juggling external tools.

A Modern Chat Experience

CaseChat has been redesigned to look and feel more intuitive, whether you're at your desk or on the go.

• Cleaner layout with clearer message organization
• Streamlined file sharing for faster document handoff
• Responsive design optimized for mobile and desktop

📌 CaseChat is available wherever you work best — in the Quilia Portal, through the CaseConnect Chrome extension, or via the attorney login on our mobile app.

Why it matters: A faster, cleaner interface means less time digging for messages and more time focused on the client.

CaseChat Activity Log

Stay fully up to date by checking the Activity Log from CaseChat.

• See every client action in one timeline — from messages to uploads
• Track read receipts so you know when clients have viewed your updates
• Keep case communication organized and easy to review

Why it matters: The Activity Feed gives your team complete visibility into client communication, so nothing gets overlooked.

Other Enhancements

• Faster chat loading and smoother performance
• Recent messages always appear at the top of each conversation
• Attachments now open reliably across all devices

What's Next in Quilia

We’re working on new features to give your firm even more flexibility:

Requests — Custom, On-the-Spot Forms

• Digitize any paper form your staff currently uses
• Instantly request documents, updates, or details directly in Quilia
• Keep client responses organized, case-ready, and tied to the matter at hand

📌 These upcoming features are designed to give your firm more control, unify communication, and make client intake and case prep smoother than ever.

We’ve rolled out updates designed to save your firm time, improve client communication, and keep everyone on the same page. This release includes:

• AI-powered case summaries for instant insights
• SmartAdvocate integration to manage cases in one place
• Improved phase messaging for faster, more reliable client updates

Key Updates in This Version

AI-Powered Case Summaries

See the most important case updates instantly — without searching through case files.

Why it helps:

• Instant insights into case progress
• Spot key client activity at a glance
• Spend more time on strategy, less on sorting info

📌 Tip: Head to Settings → Email Preferences → toggle on AI-Powered Summaries → click Save Preferences

SmartAdvocate Integration

Quilia now connects directly with SmartAdvocate.

What this means:

• Manage cases and messages together in one place
• Eliminate duplicate data entry
• Reduce admin work and improve efficiency

New Integration Tools & Guides (For Partners)

For firms with custom-built case management systems, Quilia now supports secure API connections — that’s a safe way for different systems to talk to each other. We’ve also added step-by-step guides so your tech team or partners can easily build custom dashboards, reports, and firm-facing tools.

What's inside:

• Step-by-step guides for connecting Quilia
• API key support for secure, flexible integrations
• Build custom dashboards, reports, and firm-facing tools

📌 Tip: Head to Settings → API → click View Documentation to access API documentation

Improved Phase Messages

Phase messages are now faster and more reliable, ensuring your clients receive timely, accurate updates every time.

Now you can count on:

• Accurate status tracking for every message
• Timely delivery of client updates
• Better communication continuity across your firm

What's Next in Quilia

We’ve got something new in the works that takes client updates to the next level. Case Signal delivers smarter, more timely insights that help you stay ahead and fill in the gaps before they even appear. It’s coming soon — stay tuned.

We're also making it easier to manage clients with multiple cases — and cases with multiple clients. These updates give your team greater visibility into client activity and streamline your workflows.:

• A case can have multiple clients (case members).
• A client can belong to multiple cases.

These updates will streamline workflows, improve data visibility, and provide firms with greater flexibility in managing cases and clients.

Managing personal injury cases just got more efficient. This update focuses on better insights, smoother client onboarding, and performance improvements across the Portal — helping your team work faster and stay ahead on every case.

Key Updates in This Version

Enhanced Reporting Dashboard

Get a clearer view of case performance with our upgraded reporting dashboard:

• Monthly trend charts to track case activity at a glance
• Manager-level filtering to drill into team performance
• Dynamic visualizations that make reporting faster and easier

Why it matters: Attorneys and managers can spot trends, monitor workloads, and make data-driven decisions without digging through spreadsheets.

📌 Tip: Log in to the Portal and you'll see the new Reporting Dashboard by scrolling to the bottom of the page.

Automated SMS Follow-up System

Our new intelligent SMS scheduling system automatically sends reminders to clients who haven’t completed intake steps after their initial invite.

• Boosts client adoption rates from day one
• Keeps case intake moving without manual follow-up
• Reduces time spent chasing responses

Intelligent Language Detection

Our system now automatically detects the language used in intake forms to better support multilingual clients.

• Automatically identifies client language preferences
• Ensures clear, accurate communication from the very first interaction

Why it matters: Your team delivers a personalized experience without extra setup or manual steps.

Other Enhancements

• Required Documents are now Requested Documents for a friendlier, client-first tone
• Resolved refresh token issues for Smokeball for reliable syncing
• Database and memory optimizations for a quicker, more responsive Portal experience

What’s Next in Quilia

We’re expanding Quilia’s flexibility with upcoming integrations and AI-powered tools designed to fit your existing workflows — from custom API connections to seamless SmartAdvocate syncing and smarter client activity summaries.

AI-Powered Client Activity Summaries

For firms using Client Activity Digest emails, staying on top of client updates just got easier.

• Get a concise AI-generated summary of client activity each morning
• Spot the most critical updates without scanning long lists
• Keep personal injury cases moving with faster insights and less manual work

Public API Access

Soon, firms with custom in-house case management systems will be able to integrate directly with Quilia.

• Seamlessly connect your existing workflows
• Keep case and client data in sync automatically
• Reduce manual updates and duplicate entry

SmartAdvocate Integration

For firms using SmartAdvocate, syncing case data is about to get easier.

• Automatically import cases, clients, and staff details into Quilia
• Keep case progression updates aligned in real time
• Create a unified platform for client communication and case tracking

📌 These upcoming features are designed to give your firm more control, unify your systems, and keep client data perfectly in sync — without adding extra work for your team.

This update focuses on making personal injury case management smoother, faster, and more insightful. From visualizing client recovery with a new Pain Score Chart to syncing case phases instantly from Neos, every enhancement is designed to save time and keep your cases moving forward.

Key Updates in This Version

Pain Score Chart for Personal Injury Cases

Clients can now log their daily pain levels (0–10) in the Quilia app, creating a clear, visual timeline of recovery that shows:

• Pain trends over time
• Peaks and improvements tied to treatment milestones
• Visual context that strengthens demand packages and case narratives

Why it matters: Attorneys get time-stamped, client-entered pain data without manual check-ins. This helps build stronger medical narratives and supports more persuasive settlements.

📌 Tip: In the Quilia app, go to the Treatment tab and select Pain Tracking to view the chart.

Witness & Other Driver Photo Uploads

Clients can now upload photos of witnesses or other drivers directly from their device into the Quilia app.

• All visuals are stored in one organized location
• Photos are instantly accessible for negotiations or litigation prep
• Reduces reliance on email or text for critical evidence

Why it matters: Gathering supporting visuals no longer depends on the case manager chasing them down. Everything is organized, searchable, and case-ready.

Automated SMS Invitation Follow-Ups

Our new automated text reminders send follow-ups to clients who haven’t set up the app after the initial invite.

• Boosts client adoption rates
• Reduces time wasted on manual follow-up
• Keeps your caseload moving without extra admin effort

Why it matters: You’ll see more clients engaged in the app from day one, which means more complete case files and fewer delays.

Neos Case Phase Sync

Phase changes in Neos now sync automatically into Quilia.

• Automatic sync keeps both systems aligned in real-time
• Manual sync option available for on-demand updates

Why it matters: You’ll never have to wonder if case statuses match between Neos and Quilia, making reporting and client updates more reliable.

Other Enhancements

• Faster case pages in the attorney portal for smoother navigation
• More reliable client activity digests with improved delivery
• Enhanced provider search in the app for quicker lookups

What’s Next in Quilia

We’re building on this release with features that make personal injury case management software even more proactive and attorney-friendly.

Granular Analytics & Custom Dashboards
Tailor your reporting view, track case manager performance in detail, and identify trends in client engagement.

Intelligent Appointment Reminders
Clients will get automated nudges before appointments to prepare, plus post-appointment prompts to update their case.

More Reliable Notifications
Switching from push notifications to on-device background tasks so critical updates are delivered without fail.

AI Summaries for Email Digests
Personalize your daily email summaries to highlight the activity that matters most. Get a clear, AI-powered snapshot of client progress, case changes, and key follow-ups—so you know exactly where to focus your efforts each day.

📌 These updates are designed to give you deeper insight into your caseload and keep clients actively engaged—without adding extra work for your team.

Email Digests, Mobile Dashboard, Smokeball & Partner Program

This release brings two big upgrades to the Quilia Portal:

• Client Activity Digests are delivered via email, so attorneys and staff can stay in the loop
• Full mobile optimization of the attorney dashboard for case management on the go

We also officially launched our Partner Program, allowing you to earn referral rewards by introducing other firms to Quilia.

📬 Client Activity Digests

Stay informed without logging in. Quilia now sends daily or weekly digests with a summary of key updates from your assigned clients:

• New messages
• Form submissions
• Document uploads
• Scheduled appointments
• And more — all in one place

You can adjust your preferences at any time under Portal Settings > Email Notifications.

📱 Mobile Dashboard Optimizations

The attorney's view in the Quilia Portal now works beautifully on phones and tablets.

• Simplified navigation for mobile
• Touch-friendly buttons and forms
• Responsive layouts on every screen

🧠 Pro tip: Law firm team members can also log in using the Quilia mobile app for easy, on-the-go access.

🔗 Smokeball Integration (For Partners)

Our Smokeball integration is now fully live.

Firms using Smokeball can now:

• Create cases and clients automatically from new matters
• Sync case stage updates in real time
• Upload documents directly into Smokeball
• Send client activity from Quilia to the Smokeball case file

Have a firm in mind? Let them know we’re integrated.

🤝 Partner Program Now Live

Love Quilia? Now you can share it — and get paid.

Join the Quilia Partner Program and earn a 40% referral fee on your first 10 referrals.
Send other firms our way and help them upgrade their client experience.

🔗 Join the Partner Program

🛠 Other Enhancements

• Improved case import reliability
• Support for multiple open cases per client
• Cleaner case types and imports (especially for Neos users)
• Expanded admin tools for multi-location firms

📈 What’s Coming Soon

We’re rolling out additional automation tools to help firms stay connected without extra effort. Coming soon:

• Recurring treatment check-ins
• Deadline alerts
• Smart reminders based on case activity

These features will build on your existing preferences — no extra setup needed.

✨ Referrals, Scheduling & Smarter Communication

We’re excited to announce the release of version 4.3.3, now live on both iOS and Android! This update introduces Case Referrals, Scheduled Mass Messaging, Post-Case Client Mode, critical notification fixes, and Android display upgrades—making the app more powerful, polished, and useful than ever.

🚀 What’s New

🤝 Case Referrals – Turn Clients Into Advocates

Clients can now refer friends or family directly through the app by submitting contact info, case type, and incident details. Those referrals land right in your intake flow, so no one's left hanging and your team stays in control.

No more “Hey, my cousin needs help…” with nowhere to go. Now it’s built-in, fast, and professional.

🔗 Attorney Share Integration – Smart Routing, Live Now

Referrals just leveled up. With our new Attorney Share integration, if a client refers someone for a case type your firm doesn’t handle, we’ll instantly route that referral to a trusted attorney in the network.

• Client submits a referral through the app
• If it’s not your firm’s focus, we match them with a vetted attorney
• The referred person gets help—fast, no dead ends, no follow-up needed

You get the benefits of expanded referrals without any admin drag. Your firm stays at the center of the relationship.

📅 Scheduled Mass Messaging – Stay Ahead of the Curve

You can now schedule firm-wide messages to go out at a set time—no manual follow-up needed.

Use it to:

• Announce office closures for holidays, events, or weather
• Share firm-wide updates or policy changes
• Notify clients during system maintenance or downtime

It’s like a digital receptionist that never sleeps—clear, proactive communication, handled automatically.

🧾 Post-Case Client Mode – Keep the Relationship Going

When a client’s case is marked closed, the app now transitions into a branded digital business card for your firm.

Clients can:

• Refer friends and family using the same built-in flow
• Stay subscribed to newsletters and firm updates
• Keep your contact info handy for future needs

Your firm stays top of mind—no separate tool, no extra follow-up needed.

🔧 Bug Fixes – Smoother Notification Setup

iOS Notification Setup
Resolved an issue where the “Enable Notifications” button could freeze during setup. Notification preferences now work seamlessly across all iOS versions.

Notification Badge Fix
Fixed lingering badge counts that made it seem like there were unread messages. Badge numbers now match reality.

🌍 International Enhancements

• Expanded translation support for English, Spanish, Korean, Thai, Simplified Chinese, and Traditional Chinese
• Improved edge-to-edge display support on Android for a cleaner, more consistent visual experience

🛠️ Technical Improvements

Android Layout Upgrades
Edge-to-edge compatibility now provides a more modern, polished app feel across Android devices.

Notification System Overhaul
Strengthened our notification infrastructure—improving current reliability and laying the groundwork for future background alerts and automated client messaging.

📈 What’s Next

Now that Attorney Share integration is live, we’re focused on features that deepen client relationships and help your firm stay connected at scale.

Coming Soon:

• Automated, Event-Based Messaging
  Send the right message at the right time—like a 60-day check-in after onboarding, or a birthday message that feels personal without any manual work.

These updates help you turn one great case into many—without adding to your team’s workload.

🎉 Milestone Update: First-Ever Over-the-Air Release

We just shipped our first production feature using over-the-air (OTA) deployment—no app store delays, no waiting. This is a big leap forward for how fast we can roll out improvements and fix things. And to prove it works, we used it to launch one of our most requested features...

📢 New Feature: Mass Messaging for Law Firms

Say hello to Mass Messaging, a powerful way for firms to broadcast updates to all active clients—ideal for office closures, emergencies, or just staying ahead of the “what’s going on with my case?” emails.

Built from feedback by Jordan at Dubo Law, this feature lets attorneys and staff:

• Send firm-wide announcements instantly
• Deliver messages straight into each client’s Quilia inbox
• Keep clients informed even when the office is closed or slammed

Bottom line: better communication, less one-off follow-up chaos.

🛠️ Under the Hood: Technical Wins

✅ First OTA Production Release

We’re officially live with OTA deployment, meaning updates now go directly to users without needing to push a new app version. That means faster delivery of fixes and features—just like this one.

🔧 Build Improvements (v4.3.3)

• Dual builds for production + dev environments
• Fixed iOS notification setup quirks
• Improved Android edge-to-edge UI support
• Early foundations laid for future background notification support

Dev builds are now posted to our GitHub and can be installed alongside the live app for seamless testing. No more uninstalling, no more switching—just test what’s next while keeping what’s live.

🔭 What’s Coming Next

We're laying the groundwork for a case referral system that lets clients refer friends or request help right in the app. It’ll include:

• Tight integration with Attorney Share
• Smart email workflows so firms and clients stay in sync
• A clean, professional experience from start to finish

This is the first step toward a referral engine that grows your client base from within—powered by trust and word-of-mouth, not just ads.

• Multi-Plaintiff Case Handling: Introduced the ability for cases to have multiple plaintiff users connected, enhancing collaboration and case management for complex situations.
• Medical Conditions Tracker: Launched a new feature for users to track and manage their medical conditions within the app, contributing to a holistic view of their health journey in relation to their case.
• Vehicle Storage Option: Added a new option for users to securely store and manage information about their vehicles, streamlining case-related asset management.
• Law Firm to Client One-Directional Messages: Implemented a feature allowing attorneys or staff to send messages to a client without enabling a response through the app, facilitating essential communication while respecting professional boundaries.
• Multiple Employer Tracking: Added functionality for users to track multiple employers, aiding in employment history management within personal injury cases.
• Enhanced Date Format Handling: (Note: Included for consistency but removed based on previous instruction)
• Improved Spanish Translations: (Note: Included for consistency but removed based on previous instruction)
• User Time Zone Tracking: (Note: Included for consistency but removed based on previous instruction)

• Enhanced App Functionality: Significant updates to the Sign-in, Accidents, Daily Record, and Profile screens for a smoother user experience.
• Improved Database and API: Upgraded our Supabase database and API for better performance and security.
• Streamlined Backend: Cleaned up old files and codes for a more efficient app backend.
• Pain Scores and Treatment Tracking: Restored functionality for PainScoresScreen and updated treatment screens with new API.
• User Interface Enhancements: Fixed display issues and updated user interface components for better navigation and visual appeal.
• Advanced Time and Date Handling: Corrected time display issues and introduced better date and time management in the app.
• New Features: Added avatar upload, birthdate input, and enhanced PDF generation and download functionalities.
• Video Upload Re-enabled: Now you can upload videos again, with improved handling and display.
• Organizational Information Display: Updated to show organization information more effectively.
• Continuous Improvements: Numerous other fixes and refinements to ensure the app runs smoothly and efficiently.

• Help Modals Description Updates: We've improved the language in our help modals to make them shorter and more effective. This should make it easier for you to find the information you need.
• Improved Pain Score Emojis: We've updated the emojis used for pain scores to better represent each level of pain. This should make it easier for you to accurately describe your pain level.
• Sorted Pain Scores: When adding a new pain score, the options are now sorted from highest to lowest, making it easier for you to select the most accurate score.
• Added Pain Description: We've added a description to the pain score selection element to help you better understand each level.

We've renamed the Impact Journal to "Daily Record" to better align with its purpose and make it more intuitive for you.

📋 Updates

1. Daily Record: The Impact Journal is now called "Daily Record."
2. UI Reordering: The buttons on the bottom navigation have been reordered for easier understanding.
3. Updated Instructions: We've updated instructions throughout the app for better clarity.
4. Data Entry Prioritization: Pain scores are now above appointments, and employment details are above missed times.
5. New Missing Time Option: Added "pain" as an option for reasons for missing time from work.

🛠️ Fixes

1. Date Picker Fixed: Resolved an issue with the date picker in scheduling appointments, now allowing for future date and time selection.

We’ve added a new Wage Loss Tracking feature to help clients and attorneys document income lost from missed work due to injuries. This update makes it easier to track time off, keep accurate records, and generate verification letters.

Wage Loss Tracking 🕒💸

Missing work for appointments, attorney visits, or clinic visits can have a major financial impact. Now you can log those details directly in the app.

Features include:

• Reasons for Missing Work: Choose from appointment, attorney visit, or clinic visit.
• Hours Missed: Enter the number of hours missed (decimal format).
• Add Notes: Include extra details if needed.
• Date Selection: Pick the date the absence occurred.
• Running Log: View all entries in one place.
• Total Missed Time: See the total hours missed at the bottom of the log.

New Verification Tabs 📄

To strengthen wage loss claims, clients can now generate letters for both medical and employer verification.

• Doctor Verification Letter: Have a doctor confirm that time off work was medically necessary.
• Employer Verification Letter: Have an employer confirm missed time and calculate wage loss.

• Based on valuable client feedback, we've renamed "Attorney Updates" to "Impact Journal."
• The new name better encapsulates the feature's purpose: to help you document the effects of your injuries on your daily life.
• Updated feature descriptions for enhanced clarity and understanding.

• Attorney Update Overview Tab: Adjusted the gap to prevent text from overrunning into the right carrot.
• Doctor Verification Button: Disabled the "doctor verification" button to avoid confusion, as it's not currently functional.
• Twitter References: Updated all references to "Twitter" with "X (Twitter)" throughout the app.