Practice AI: The Real Differentiator Isn’t Your Law Degree
Published on August 6, 2025
Your people are the reason clients choose you. Tech clears the clutter so your team can do what humans do best: connect.
Transcript
I tell everybody this because it's the most important part of every law firm. It's what makes you different than your competitor. It's your customer support. So you're a human. He's gonna get along with and help a certain demographic of people. And they're gonna like him and they're gonna refer to him because he's gonna be helpful and he's gonna really jive well. That's what makes him different than your law firm and my law firm because the people that work there. And so if we can get rid of all the homework stuff that's basically the same across every law firm, then we can really magnify our strengths as humans and what we're good at and what we're better at. And so you end up hiring fewer people because you don't need the paper pushers anymore. You need really good customer service people that are gonna help make your firm stand up.
Related Videos
Vertical0:36
The Leader's Mindset: Build the Team Before the Dream
Before Quilia, there was a plan: build a killer team first, then build something worth owning. That meant reinvesting everything.
Vertical0:59
The Leader's Mindset: Deep in the Trough (And Still Building)
Startups get fun, then hard, then hopefully great. Quilia’s in the “hard” part — but the learning never stops, and the product keeps getting better.
Vertical0:40
The Leader's Mindset: From Code to Courtroom (Sort Of)
Kenny taught himself to code, built an agency, led a team — and then COVID pulled him back into legal. Quilia was born.
Transform Your Legal Practice with our
Integration
- Automate treatment reminders and reduce administrative burdens.
- Schedule appointments and automate reminders to reduce no-shows.
- Facilitate seamless communication between legal teams and clients.
- Securely manage and sign documents online.
- Empower clients with self-service tools to manage their treatment and case progress.
Want a demo?
Send us your info and we'll contact you right away.