Grow Your Law Firm: Your Clients Can Handle Tech
Published on August 7, 2025
DocuSign is harder than you think. But tapping a button? That’s second nature. Clients can engage — if you design for it.
Transcript
What's cool is, and if I can preach for a second, most of our clients these days know how to use apps. The vast majority are now using apps. They may be new to technology new technology to firms, but this is old technology to the rest of us. And so when we talk about clients using things like DocuSign as a comparison, I'd argue those are a little more complicated as you have to scroll and sign things on your phone. Makes maybe maybe a little more complicated, but a simple app that has buttons that are quickly pressable makes it super obvious. Most, if not all, clients are capable of doing that.
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