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Liam on Quilia: Clients Handle the Updates Now

Published on August 7, 2025

Description

Liam explains how Quilia shifts one of the biggest pain points in personal injury law—constant follow-up. Instead of staff chasing updates, clients now handle that themselves by logging treatments, pain scores, documents, and more right in the app.

The result is a smoother process for everyone. Cases keep moving, the team gets valuable time back, and clients stay connected without overwhelming the firm with calls and check-ins.

Tags

case management softwareclient communicationlaw firm efficiencypersonal injury attorneysclient engagementquilia testimoniallegal tech ugcclients handle the updates

Transcript

Firms are always chasing updates. With Quilia, clients handle that part themselves. They send treatment info, pain logs, documents, all of it. It keeps everything moving and gives the team back time without losing touch with the client.

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