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A Check-In You Set Up Once: How ℚ Fills the Days Between Your Calls

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Your team’s check-in calls are the backbone of every case, and ℚ fills in the days between them. Clients get a reminder before each appointment and a quick “how did it go?” after, and you can add your own recurring check-in in Automations, every week, or every day for a busy case.

When the client replies, ℚ adds it to the case, so the next call opens with what changed instead of starting from scratch.

trainingfirm onboardingcheck-in callsautomationsclient communicationpersonal injurycase management
Transcript
Your team's check-in calls are the backbone of every case. ℚ fills in the days between them. A reminder before each appointment, and a quick "how did it go?" after. And in Automations, you can add your own check-in. Pick who it goes to, and set it to repeat every week, or every day for a busy case. The client gets a text from your firm. When they reply, ℚ picks it up and adds it to the case. So three weeks later, your next call opens with, "I saw your PT got moved. How's the knee?" Your calls stay personal, and none of them start from scratch.