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Guiding Clients to Upload Accident Photos

Updated Jan 27, 2026 · Published Jan 26, 2026•Document Handling

Instruct clients on what accident photos to capture and how to upload them through the Quilia app.

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Have your assistant do it. Ask ChatGPT or Claude instead of clicking through the steps.

Connect your assistant to Quilia once, then ask in plain words. It reads every article here and works in your firm's account, so it can build a form, look up a case or set up an automation for you to switch on.

Connect your assistant to Quilia

Photos are powerful evidence in personal injury cases. Help your clients capture and share the right images.

Essential Photos to Request

CaseChat conversation in Quilia Portal

Vehicle Damage

  • All angles of damage to client's vehicle
  • Close-ups of impact points
  • Interior damage (airbag deployment, broken glass)
  • Odometer reading

Scene Documentation

  • Intersection or accident location
  • Traffic signs and signals
  • Road conditions
  • Weather conditions

Injuries

  • Visible injuries immediately after accident
  • Progression of bruising over days
  • Medical devices (braces, casts, crutches)

How to Request Photos

"Hi {{firstName}}, photos are crucial evidence for your case. Please upload to the app: 1) All vehicle damage photos, 2) Any photos of the accident scene, 3) Photos showing your injuries. The more documentation, the stronger your case."

Tips

  • Request photos as soon as possible after the accident
  • Remind clients that phone timestamps are valuable
  • Encourage ongoing injury documentation

For what Quilia does with each photo or document a client sends, see What Happens When Clients Send Photos and Documents.

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