Managing client communication just got smoother. This update introduces real-time translation, a redesigned chat experience, and more reliable notifications — helping your team break down language barriers, stay connected, and keep cases moving without the headaches.
Key Updates in This Version
Real-Time Translation
Now your team can communicate seamlessly with clients in their preferred language, no matter what they speak.
- Instantly translates client messages into your chosen language
- Smart detection automatically identifies and routes different languages
- Staff and clients can set their language preferences once and stay consistent
Why it matters: Personal injury firms serve diverse communities. With real-time translation, your team can build trust and accuracy from the very first message — without hiring interpreters or juggling external tools.
A Modern Chat Experience
CaseChat has been redesigned to look and feel more intuitive, whether you're at your desk or on the go.
- Cleaner layout with clearer message organization
- Streamlined file sharing for faster document handoff
- Responsive design optimized for mobile and desktop
📌 CaseChat is available wherever you work best — in the Quilia Portal, through the CaseConnect Chrome extension, or via the attorney login on our mobile app.
Why it matters: A faster, cleaner interface means less time digging for messages and more time focused on the client.
CaseChat Activity Log
Stay fully up to date by checking the Activity Log from CaseChat.
- See every client action in one timeline — from messages to uploads
- Track read receipts so you know when clients have viewed your updates
- Keep case communication organized and easy to review
Why it matters: The Activity Feed gives your team complete visibility into client communication, so nothing gets overlooked.
Other Enhancements
- Faster chat loading and smoother performance
- Recent messages always appear at the top of each conversation
- Attachments now open reliably across all devices
- Added a search bar to the attorney login on the app for easy client-message look up
What's Next in Quilia
We’re working on new features to give your firm even more flexibility:
Requests — Custom, On-the-Spot Forms
- Digitize any paper form your staff currently uses
- Instantly request documents, updates, or details directly in Quilia
- Keep client responses organized, case-ready, and tied to the matter at hand
📌 These upcoming features are designed to give your firm more control, unify communication, and make client intake and case prep smoother than ever.