Mileage Tracking Frequently Asked Questions

In the Quilia app, clients pick where they went and where they started, home, work or another address, and the driving distance fills in. Past appointments without a trip show up ready to log in one tap, and clients can also text Quilia about a drive or upload a photo of a paper log.

Quilia uses the driving distance from where the client started to the provider or address they visited, and counts round trips both ways. Clients can change the miles if their drive was different.

Yes. A photo of a handwritten log or a screenshot of a map route is read and turned into trips, matched to the client's providers. Trips already on the list are skipped, so nothing is counted twice.

No. Quilia tracks miles only. The PDF and CSV mileage logs give your firm the trips and the total so you can apply whatever rate fits the claim.

On the case's Mileage tab, under Incident on car accident cases and under Treatment on other injury cases, with a download as a PDF or CSV. Each trip is also sent to your connected case management system as a note.

Yes. In Settings, open Case Types, pick a case type and turn Mileage off under Feature Visibility. It is already off for case types without treatment.