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Settlement Phase: Reviewing and Finalizing Your Case

Published on

What happens once a settlement offer is negotiated: reviewing the terms together, the time it takes to finalize and process payment, and where to ask questions.

Quilia made this explainer for firms to send their clients at this point in the case. Choose a language on the player; firms can learn how to send it in the settlement phase message guide.

Transcript
Good news, we've reached the settlement phase. At this stage, we've negotiated a settlement offer on your behalf. We'll review the details with you and make sure you understand everything before moving forward. If you have any questions about the offer or need clarification, the Quilia app is the best way to stay updated and get in touch with us quickly. This phase may take a bit of time as we finalize everything and process payments, but we'll keep you posted on what to expect. We're almost at the finish line. Thanks for your patience. We're working hard to get this wrapped up for you as soon as possible.