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Demand Phase: Building a Strong Case for Maximum Compensation

Published on

How the firm assembles medical records, bills and damages into a demand package for the insurer, and how clients can report changes while it comes together.

Quilia made this explainer for firms to send their clients at this point in the case. Choose a language on the player; firms can learn how to send it in the demand phase message guide.

phase messagesclient communicationpersonal injurycase phasesclient education
Transcript
We're now entering the demand phase. This is when we gather all the evidence like medical records, bills, and other documents to put together a demand package for the insurance company. This package outlines your injuries, medical expenses, and other damages. While we work on this, you can keep us updated through the Quilia app if there are any changes in your treatment or condition. The app is also a great place to ask questions if you're unsure about what's happening next. The demand phase is an important step toward getting you the compensation you deserve. So hang tight. We'll keep you updated as we move forward.