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ClientsApp Tutorial

How to Communicate with Your Law Firm

Published 8/14/2025
Getting Started

Effective communication is essential in legal cases, and Quilia serves as your digital journal to share all relevant details with your attorney. By using Quilia to document updates, track progress, and upload important documents, you enhance your attorney's ability to build a strong case on your behalf.

Communication is key in any legal case, and Quilia is your digital journal for sharing everything going on with your case. Think of it as the place to collect and share all the details—big or small—with your attorney:

Your Digital Journal

  • Put Everything in One Place: Use Quilia as your personal journal for your case. Share updates, track your progress, and upload any documents, photos, or videos that might be important.
  • No Filter Needed: Don’t hold back! Share everything you think might matter—whether it’s about your treatments, missed work, daily challenges, or anything else. Your attorney will review what you share and decide what’s relevant for your case.

What to Share

  • Types of Updates: Add details about:
    • Changes to your condition
    • Treatment updates
    • Documents, receipts, or other case-related paperwork
    • Photos or videos that might support your case
    • Anything that’s impacted your daily life
  • Frequent Updates: Feel free to update the app as often as you’d like. Even small details can be important, so don’t hesitate to include them.

When to Use Other Communication Channels

  • Immediate Assistance: If you need urgent help or immediate feedback, contact your law firm directly through phone calls, text messages, or in-person meetings.
  • CaseChat: If your law firm has enabled the CaseChat feature, you can send and receive messages with your attorney directly through the app for more direct communication.

Why It Matters

  • Build a Strong Case: The more you share, the better equipped your attorney will be to handle your case. By putting all the details in Quilia, you ensure that nothing important is overlooked.
  • Stay Organized: Keeping everything in one place makes it easier for your attorney to review your case and provide the best possible representation.

By using Quilia as your digital journal, you’re not just sharing updates—you’re helping your attorney build the strongest case possible. Share it all—your attorney is here to help sort out what’s most important.

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