How Can Legal Innovation Transform Your Firm's Client Relations?
4 videos
Welcome to our video collection on legal innovation! Here, you'll find valuable insights into how modern technology can enhance communication between personal injury attorneys and clients, leading to improved case outcomes and client satisfaction.
2:17Welcome to Quilia: Your Personal Injury Case Companion
Welcome to Quilia — the app that helps you stay organized, informed, and connected throughout your personal injury case. In this short walkthrough, Quilia’s CEO, Kenny Eliason, shows how to navigate the app and make the most of its features. Inside the app, you’ll find everything you need to track your recovery and keep your attorney up to date — all in one place. From logging treatment updates and daily pain levels to uploading photos and managing property damage or wage loss details, Quilia makes the process simple and stress-free. Each update you add goes straight to your legal team, so they always have the latest information without you having to call or email. You can also update your profile, adjust language settings, and check in on any tasks or requests your firm assigns. Remember, your attorney can only fight for what they know about. The more details you include in Quilia, the stronger your case becomes. Whether you’re just starting recovery or deep in treatment, Quilia keeps you organized and confident every step of the way.
personal injury softwarelegal techclient experienceclient onboarding
1:10How Quilia Helped Me Take Control After My Accident
After my accident, life turned upside down. Between doctor visits, paperwork, and endless updates, I felt buried under the stress of recovery. Every time my attorney needed something, I was scrambling to find it. It felt like one more missed appointment or forgotten message could derail everything. Then my attorney introduced me to Quilia, the client app for personal injury cases. At first, I figured it was just another tool to learn—but it quickly became the one thing that kept me sane. Instead of juggling calls and emails, I could log everything in the app: updates, photos, even notes about how I was feeling. My attorney saw it all instantly. No chasing, no confusion, no dropped details. Using Quilia made the entire process smoother. It organized everything about my case in one place, helping me feel like I was part of the process, not just another file. Every update I entered helped my attorney build a stronger case and kept my recovery story clear and consistent. What I didn’t expect was how much it helped emotionally. Having one place to track my pain, progress, and treatment gave me a sense of control I hadn’t felt since the accident. It reminded me that healing isn’t just physical—it’s about staying connected, informed, and confident that my attorney has everything they need. Quilia didn’t take away the stress—but it made it manageable. It turned a chaotic recovery into something organized and empowering, letting me focus on getting better while knowing my attorney had my back. Learn more about how Quilia helps personal injury clients and law firms work together at quilia.com.
legal techclient communicationclient recovery trackingquilia testimonial
2:22Introducing Real-Time Translation in CaseChat
Experience the new CaseChat from Quilia — redesigned for speed, clarity, and effortless communication. This update brings real-time translation, allowing you to chat seamlessly with clients in their preferred language, whether it’s Spanish, Tagalog, or beyond. The new interface feels natural across desktop and mobile, with cleaner message bubbles, smoother performance, and improved attachment handling. You’ll also get a sneak peek at what’s next: custom client requests, letting your firm send forms, collect updates, and receive organized responses tied directly to each case.
personal injury law firmpersonal injury softwarecase management softwarelegal tech
Vertical2:35Pain Tracking, Smart Uploads, and Neos Sync
This release (live as of August 15, 2025) brings powerful new tools to make personal injury case management smoother, faster, and more client-driven. Jeremiah walks through major updates that improve both client engagement and case outcomes. Key updates in this release: Pain Score Chart: Clients can now log daily pain levels, giving attorneys accurate, time-stamped data tied to treatment milestones. Stronger evidence means stronger settlements. Photo Uploads for Witnesses & Drivers: Clients can add photos directly in the app, keeping visuals organized and instantly accessible for negotiation or litigation prep. Automated Text Reminders: Automatically nudge clients who haven’t set up the app—boosting adoption without extra staff effort. Neos Phase Syncing: Real-time phase updates between Neos and Quilia, reducing manual data entry and keeping both systems aligned. Other improvements: Faster case page loads, more reliable client activity digests, and quicker provider searches. Coming soon: Custom dashboards, appointment reminders, AI-powered digest summaries, and smarter notifications—designed to give your firm deeper insights and help clients stay engaged. Don’t forget about the Quilia Partner Program! Earn 20% commission on every firm referral—and 40% on your first ten. Learn more at quilia.com/partners or reach out anytime at support@quilia.com.
personal injury law firmpersonal injury softwarecase management softwarelegal tech