Want to Build Stronger Cases for Your Clients?
5 videos
Welcome to our video resource hub! Here, you'll find expert insights and strategies tailored to personal injury attorneys looking to enhance their case-building process. Dive into our videos to learn how effective client communication can make a significant difference in your practice.
Vertical1:16Loudr Media: Even the Experts Forget
Even the people who know the personal injury process inside and out can forget critical details. In this video, Kenny shares his own experience after being rear-ended: despite a decade of working in PI, he forgot to mention weeks of headaches to his doctor until they asked. That small oversight delayed care, added extra steps, and could have weakened the case. That’s where technology makes the difference. Quilia prompts clients daily to log how they’re feeling, ensuring symptoms don’t get lost or overlooked. By capturing details in real time, the app helps clients communicate more effectively with doctors and attorneys—leading to stronger cases, better care, and faster recovery. Even the experts miss things; Quilia makes sure clients don’t.
legal techclient communicationlaw firm efficiencyclient updates
Vertical0:37Loudr Media: The Case for Better Recordkeeping
Recordkeeping shouldn’t be a nightmare, but for most clients it is. In this video, Kenny shares a personal story: when his wife had a medical malpractice case, her attorney asked for a full list of providers years after the fact. Pulling that information together meant digging through old emails, texts, and calendars—an almost impossible task most clients would put off forever. That experience is exactly why Quilia exists. With the app, clients can easily track providers, appointments, and treatments in real time. Instead of scrambling years later, everything is organized and ready to go at the push of a button. Better recordkeeping means stronger cases, less stress for clients, and faster results for attorneys.
case management softwarelegal techlaw firm efficiencypersonal injury attorneys
Vertical1:06Leduc Entertainment: Make Every Client Your Favorite Client
Every attorney has a “favorite client”—the one who shows up to every appointment, keeps great records, communicates clearly, and makes case prep a breeze. In this video, we share the story of one such client who handed his attorney a complete spreadsheet of every appointment and bill, making settlement almost effortless. But for every dream client, there are plenty who miss appointments, disappear for weeks, or constantly need handholding. That gap is what inspired Quilia: a way to turn every client into a great client. By guiding clients through reminders, updates, and simple tools, the app helps them contribute to their case like pros—even if spreadsheets aren’t their thing. The goal is simple: make every client your favorite client.
case management softwarelegal techlaw firm efficiencypersonal injury attorneys
Vertical0:53Ten Golden Rules: Every Client, a Great Client
Not every client naturally stays on top of their case—but with the right system, every client can be a great client. In this video, we share how Quilia combines marketing-style touchpoints with real case-building automation. From NPS scores and satisfaction checks to reminders and tasks, the app works behind the scenes to keep clients engaged and cases moving forward without overwhelming staff. The process is simple: once a client signs, they’re invited into the app on their phone or browser. From there, automated reminders and smart “if this, then that” prompts guide them step by step—making sure nothing slips through the cracks. It’s not about drowning clients in notifications; it’s about the right nudge at the right time. The result? Stronger files, happier clients, and less stress for the firm.
case management softwarelegal techlaw firm efficiencypersonal injury attorneys
Vertical0:43Practice AI: Stop Making It Hard for Clients to Help
Clients want to help build their own case—but most law firms make it harder than it should be. In this video, we dig into why traditional methods of communication don’t match how people live today. Life is busy. Between work, appointments, and everything else, clients don’t have time to chase down phone calls or jump through hoops just to share basic information. Technology should make the process easier, not harder. By giving clients simple, modern ways to provide updates, attorneys can strengthen cases while reducing friction. The future of client participation isn’t about asking for more effort—it’s about removing barriers so clients can contribute on their schedule. Making it easy for clients to help is how you win stronger, faster, better cases.
case management softwarelegal techlaw firm efficiencyclient updates