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Insurance

What is Claims Adjuster?

An insurance company employee or contractor who investigates claims, determines coverage, and evaluates damages to recommend settlement amounts.

Understanding Claims Adjuster

Adjusters work for the insurance company, not the claimant. They investigate accidents, review medical records, take statements, and make settlement recommendations. Understanding the adjuster's role helps in negotiations. Public adjusters work for policyholders.

Examples

  • 1Adjuster taking recorded statement
  • 2Property damage inspection by adjuster
  • 3Negotiating settlement offer with adjuster
Last updated: January 24, 2026
Reviewed by: Quilia Legal Content Team

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