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Medical & Treatment

What is Case Manager?

A healthcare professional, often a registered nurse, who coordinates medical treatment, rehabilitation services, and care planning for an injured person.

Understanding Case Manager

Case managers work to ensure patients receive appropriate and timely medical care. In personal injury and workers' compensation cases, they may be assigned by the insurance company to monitor treatment and control costs, or they may be hired by the plaintiff's attorney to ensure the client receives optimal care. Understanding who the case manager works for is important.

Examples

  • 1Insurance-assigned nurse case manager attending medical appointments
  • 2Plaintiff's attorney hiring case manager to coordinate specialist referrals
  • 3Workers' comp case manager arranging vocational rehabilitation
Last updated: January 24, 2026
Reviewed by: Quilia Legal Content Team

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