Quilia vs Finch: 2026 Comparison
Compare Quilia and Finch for law firms. See features, pricing, and which solution is right for your practice.
Different approaches to the same problem. Finch is a pre-litigation service—you pay for paralegals and AI to handle administrative work. Quilia is software that gets your clients to do the work themselves. One adds headcount costs. The other makes clients productive.
What Finch offers: Finch is a pre-litigation service combining AI with U.S.-based paralegals. They handle intake, medical records, police reports, lien management, and demand drafting. It's outsourced paralegal work with AI assistance—not a client-facing app.
What Your Clients Can Do
Quilia turns passive clients into active participants. Here's what clients can actually do in each platform.
| Client Action | Quilia | Finch |
|---|---|---|
| Clients enter their own information | ✓ | Paralegals do it |
| Clients log their own treatments | ✓ | Paralegals track |
| Clients upload documents themselves | ✓ | Paralegals collect |
| Clients watch educational videos | ✓ | ✗ |
| Clients use app in their language (10+) | ✓ | Bilingual paralegals |
| Clients get automatic reminders | ✓ | Paralegals follow up |
| Medical records collection | Client provides info | Paralegals handle |
| Demand package preparation | ✗ | ✓ |
How Quilia Automates Client Engagement
Every client action is work your team didn't have to do. Here's what happens automatically with Quilia.
Feature Comparison
| Feature | Quilia | Finch | Importance |
|---|---|---|---|
| Client Does the Work | ✓ | Paralegals do it | high |
| Per-Case Service Fees | ✗ | ✓ | high |
| Client Mobile App | ✓ | ✗ | high |
| Treatment Tracking | Client logs | Paralegals track | high |
| Medical Records Collection | ✗ | ✓ | medium |
| Demand Package Drafting | ✗ | ✓ | medium |
| Daily Feed for Attorneys | ✓ | ✗ | high |
| Educational Videos | ✓ | ✗ | medium |
| 24/7 Bilingual Support | App in 10+ languages | Live paralegals | medium |
Pros and Cons
Quilia Advantages
- ✓No per-case service fees
- ✓Clients do the work themselves
- ✓Client-facing mobile app
- ✓Treatment tracking by clients
- ✓Educational video library
- ✓Daily feed for attorneys
Finch Advantages
- •Finch handles medical records collection
- •Finch drafts demand packages
- •Finch provides live paralegal support
Our Verdict
Different tools for different needs. Finch is outsourced paralegal work—you pay per case for humans and AI to handle admin. Quilia is client engagement software—clients become productive teammates who enter their own data. One adds headcount costs. The other reduces them.
Frequently Asked Questions
What's the main difference between Quilia and Finch?
Completely different models. Finch is a service—you pay for paralegals and AI to handle pre-litigation admin work (intake, medical records, demands). Quilia is software that makes your clients productive—they enter their own data, log treatments, upload documents. Finch adds cost per case. Quilia makes clients do the work.
Which is better for my firm?
Depends on what you need. If you want to outsource paralegal work entirely, Finch handles that. If you want clients to be active participants who enter their own information and reduce your staff workload, Quilia does that. Many firms use both—Quilia for client engagement, other services for back-office work.
Does Finch have a client app?
No. Finch is a service for law firms, not a client-facing app. Their paralegals and AI handle the administrative work. Quilia is the opposite—it's a client-facing app where clients do the work themselves.
Can I use both Quilia and Finch?
Yes. They solve different problems. Quilia engages clients and gets them to provide information. Finch handles back-office pre-litigation tasks. Some firms use Quilia for client communication and other services for tasks like medical records collection.
Ready to Try Quilia?
See how Quilia can improve client communication at your firm. Request a personalized demo today.