New: Reputation Management

We just rolled out a full reputation management system across Quilia. This is a big one.

Learn more about what this means and how it works:
👉 quilia.com/how-it-works/reputation-management/

Firms can now manage reviews from one place, trigger review requests at the right moments, and make it easy for clients to leave feedback without friction.

What’s new

• A centralized reputation management dashboard powered by Google Business Profile
• Location-based Google review links with smart organization fallback
• Short, shareable review links for texts, emails, and follow-ups
• Staff-level filtering and Google review assignments
• Automated NPS and Google review flows built directly into the mobile app

This gives firms a repeatable way to turn real client experiences into real reviews, without chasing links or juggling tools.

Platform Improvements

Alongside reputation management, we shipped a solid batch of platform upgrades.

• New API endpoints to retrieve request responses
• Improved message grouping and view count tracking
• Optimized phase message editor and translation experience
• Standardized date and time handling across the portal

Fixes and Refinements

• Resolved date and time display inconsistencies
• Improved handling of optional integrations during case creation
• Fixed edge cases in reputation workflows and OAuth handling
• Cleaned up UI and data consistency issues across Portal and Mobile