Practice AI: The Real Differentiator Isn’t Your Law Degree
Published on August 6, 2025
Video Description
A law degree doesn’t set your firm apart—your customer support does. In this episode of Practice AI, we dig into why the real differentiator is the people inside your firm and how they connect with clients. Great client experiences drive referrals and loyalty, while paperwork and busywork drag everyone down.
By automating repetitive case tasks, Quilia frees staff to focus on what actually makes firms competitive: human connection, empathy, and client service. Fewer paper-pushers, more people who know how to build relationships. That’s how modern firms stand out in a crowded market.
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