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Leduc Entertainment: Not a People Replacer. A Process Replacer

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Quilia was built on a simple idea: technology should strengthen relationships, not replace them. In this video, Kenny shares his journey from nearly a decade in personal injury law to building tech solutions, and how those two worlds came together to create Quilia. The app isn’t about replacing people—it’s about replacing clunky processes that take time away from meaningful client relationships.

Every case comes with dozens of repetitive tasks: calls, reminders, follow-ups, and appointment tracking. Traditionally, law firm staff had to manage all of it. Quilia shifts that workload to automation and client-friendly notifications, letting clients handle updates on their own. The result? Attorneys and staff spend less time chasing paperwork and more time focusing on people—the part of the job that matters most.

Tags

legal techlaw firm efficiencypersonal injury attorneysclient engagementprocess automationautomate case managementattorney-client relationshipsnot a people replacer

Transcript

So a little bit about me is I'm a born and raised Vegas kid. Been here my whole life. Believe it or not, you can actually live in this town, and, I love it here. I worked for a personal injury law firm for almost ten years, and then I went to law school for one year. And then I got out and went and did tech for a decade after that. And then my two career paths come back together to create what's now called Quilia, which is a tool for the clients of personal injury attorneys. The app installs on the client's phone, and we help the clients do everything that they're supposed to do throughout the life of a case from signature to disbursement. My favorite part about handling cases back in the day was actually the people, and often the process got in the way of building those relationships a lot. And so what we've built is not a people replacer. It is a process replacer. And so there are just so many things that have to happen in a firm or in a case that the firm usually has to manage, calls, follow ups, making sure they go to appointments. All those things that happen on every single case are can be automated to an extent. And so what we've done is built in a way for the clients to just get notifications and updates so they can do all that by themselves.