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Naomi on Quilia: Less Follow-Up, More Focus

Published on August 7, 2025

Description

Naomi highlights one of the biggest challenges for personal injury firms: endless client follow-up. Quilia changes that dynamic by giving clients an easy way to stay engaged in their case without constant check-ins from staff.

The result is a win-win—teams can stay focused on building stronger cases, while clients feel more informed and in control of their own process. Less chasing, more progress.

Tags

case management softwareclient communicationlaw firm efficiencypersonal injury attorneysclient engagementautomate client updatesquilia testimoniallegal tech ugcless follow-up more focus

Transcript

Personal injury firms deal with so much client follow-up. Quilia gives people a way to stay involved in their case without needing a bunch of check ins. It helps the team stay focused and lets the client feel more in control.

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