Skip to main content

Loudr Media: Even the Experts Forget

Published on August 6, 2025

Description

Even the people who know the personal injury process inside and out can forget critical details. In this video, Kenny shares his own experience after being rear-ended: despite a decade of working in PI, he forgot to mention weeks of headaches to his doctor until they asked. That small oversight delayed care, added extra steps, and could have weakened the case.

That’s where technology makes the difference. Quilia prompts clients daily to log how they’re feeling, ensuring symptoms don’t get lost or overlooked. By capturing details in real time, the app helps clients communicate more effectively with doctors and attorneys—leading to stronger cases, better care, and faster recovery. Even the experts miss things; Quilia makes sure clients don’t.

Tags

legal techclient communicationlaw firm efficiencyclient updatespersonal injury attorneysbuild stronger casescase documentationpersonal injury casessymptom tracking

Transcript

I'm driving on the freeway on my way home after work one day, and a lady came and just rammed me from behind. The traffic was a little slow. I was probably going twenty miles an hour. She was just full speed right into the back of my Jeep. And now I'm in a personal injury claim. Right? Like, go to the attorney, the attorney tells me what's up. I go to the doctor, I get set up with a chiropractor, I start going to my appointments, and now I'm living the process. And I've done this. I've done this before. Right? Like, I did PI for ten years. Right. Like, I know the process, and I I know things to report. But even I, with all my knowledge, I'm in there with this chiropractor, and it wasn't until week three, and he says to me, hey, have you had any headaches lately? And instantly I was like, bro, I've had headaches for weeks, and I didn't really like, I just figured it was like stress from the start up and everything else. But like if I think back in timing wise, was around the same time I got in the car accident that they started. Man, I didn't report that. And that's the kind of thing where the app tracks like how you're feeling every day and all that kind of stuff. We would have made a recommendation in the app to have it say, hey, are you are you having headaches? Well, how's how are you feeling? You should probably tell your doctor if you're having headaches. But I didn't. So three weeks later, get that reported. He says we need to get send you to a pain management or get an MRI. We got the MRI. MRI showed I had a pinched nerve. Sends me to the pain management. Pain management gives me injections, and finally my headaches are gone, like, wow. Two months after I I'm in this car accident.

Related Videos

Transform Your Legal Practice with our
Integration

  • Automate treatment reminders and reduce administrative burdens.
  • Schedule appointments and automate reminders to reduce no-shows.
  • Facilitate seamless communication between legal teams and clients.
  • Securely manage and sign documents online.
  • Empower clients with self-service tools to manage their treatment and case progress.

Want a demo?

Send us your info and we'll contact you right away.