Grow Your Law Firm: Your Clients Can Handle Tech
Published on August 7, 2025
Description
Law firms often underestimate their clients’ ability to handle technology—but the truth is, most clients already live their daily lives through apps. In this video, we make the case that client-facing tech isn’t just possible, it’s simple. Tools like DocuSign, which are widely adopted, are actually more complicated than most modern legal apps.
When you strip it down to clean design and simple, pressable buttons, clients don’t struggle—they engage. The fear that “clients won’t use it” is outdated. With the right approach, even clients who seem less tech-savvy can and will adopt tools that make their lives easier. The result? More engaged clients, less staff overhead, and smoother case management.
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Grow Your Law Firm: From Sign-Up to Set-Up in Seconds
Getting clients onto Quilia is fast and frictionless. Once a firm decides to take a case, all it takes is one click inside the case management system to send an invite. The client instantly gets a text with three options: download the app on iOS, download on Android, or log in through the web. From there, setup takes just seconds. Clients enter their phone number, log in, and can start adding updates, documents, and case details right away. No complicated onboarding, no delays—just immediate participation that strengthens the file from day one.
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