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Amelia on Quilia: Clients Actually Use It

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Amelia shares the biggest surprise about Quilia: clients really do use it. With a clear introduction and a little reminder at the start, clients quickly get comfortable logging updates, uploading documents, and tracking their own recovery.

Instead of chasing down information, the firm receives organized updates directly from clients—without constant follow-ups. For Amelia’s team, it’s been a huge boost in keeping cases moving forward while saving staff hours of repetitive work.

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case management softwareclient communicationlaw firm efficiencypersonal injury attorneysclient engagementautomate client updatesquilia testimonialclients actually use itlegal tech ugc

Transcript

One thing that surprised us with Quilia was how easy it was for clients to actually use. As long as the firm introduces it clearly and reminds them early on, they stick with it. Clients upload their own updates, documents, pain logs, everything. And they do it without constant follow ups. It's been a huge help for staying organized and keeping cases moving without adding more work for the team.