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Carmen on Quilia: Client Updates Without the Chase

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Carmen points out one of the biggest challenges for law firms—getting consistent updates from clients. With Quilia, clients can easily check in, upload documents, and track treatment on their own, without staff constantly chasing them down.

That simple shift saves teams hours of follow-up while keeping cases moving smoothly. Stronger updates, less stress, and more time to focus on building better outcomes.

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case management softwareclient communicationlaw firm efficiencypersonal injury attorneysclient engagementautomate client updatesquilia testimoniallegal tech ugcclient updates without the chase

Transcript

A lot of firms struggle to get updates from clients. Quilia gives them a simple way to check-in, upload documents, and track treatment on their own. That kind of system can save the team hours and help move cases forward without all the unusual follow ups.