Carmen on Quilia: Client Updates Without the Chase
Published on August 7, 2025
Description
Carmen points out one of the biggest challenges for law firms—getting consistent updates from clients. With Quilia, clients can easily check in, upload documents, and track treatment on their own, without staff constantly chasing them down.
That simple shift saves teams hours of follow-up while keeping cases moving smoothly. Stronger updates, less stress, and more time to focus on building better outcomes.
Tags
Transcript
Related Videos
Vertical0:15Naomi on Quilia: Less Follow-Up, More Focus
Naomi highlights one of the biggest challenges for personal injury firms: endless client follow-up. Quilia changes that dynamic by giving clients an easy way to stay engaged in their case without constant check-ins from staff. The result is a win-win—teams can stay focused on building stronger cases, while clients feel more informed and in control of their own process. Less chasing, more progress.
case management softwareclient communicationlaw firm efficiencypersonal injury attorneys
Vertical0:16Liam on Quilia: Clients Handle the Updates Now
Liam explains how Quilia shifts one of the biggest pain points in personal injury law—constant follow-up. Instead of staff chasing updates, clients now handle that themselves by logging treatments, pain scores, documents, and more right in the app. The result is a smoother process for everyone. Cases keep moving, the team gets valuable time back, and clients stay connected without overwhelming the firm with calls and check-ins.
case management softwareclient communicationlaw firm efficiencypersonal injury attorneys
Vertical0:20Gavin on Quilia: Clarity Without the Chaos
Gavin gets straight to the heart of one of the biggest struggles in personal injury law: communication. Clients want clarity, but constant back-and-forth creates chaos for staff. Quilia changes that by giving clients a clear view of their case while freeing the team to focus on the legal work. It’s structure without the extra workload—a simple way to reduce stress for both clients and firms. For Gavin’s team, it’s exactly the kind of tool modern law firms need.
case management softwareclient communicationlaw firm efficiencypersonal injury attorneys
Transform Your Legal Practice with our
Integration
- Automate treatment reminders and reduce administrative burdens.
- Schedule appointments and automate reminders to reduce no-shows.
- Facilitate seamless communication between legal teams and clients.
- Securely manage and sign documents online.
- Empower clients with self-service tools to manage their treatment and case progress.
Want a demo?
Send us your info and we'll contact you right away.