Micki Love
Helping firms grow smarter—from the first intake to final settlement.
ML Consulting
Micki Love has helped scale some of the most successful personal injury firms in the country. As President of cj Advertising and former COO of a multi-state PI firm, she’s been deep in the trenches of intake, ops, and growth strategy for over two decades.
If you’re here, it’s because Micki told you Quilia might be the missing piece in your client experience—and she’s not wrong.
Quilia helps law firms guide clients through treatment, track their updates in real time, and automate communication—all without burning out your staff. It’s built for personal injury, and it plugs right into your case management system.
Request Your Personal Demo
Get a customized demonstration of how Quilia can transform your practice, with personalized guidance from Micki.
- Personalized walkthrough with a product expert
- See how it integrates with your existing tools
- Learn about features specific to your practice
- Get answers to your questions
- No pressure, no obligation
Schedule Your Demo
Why a Client Platform Beats a Portal
Portals send updates.
Quilia drives outcomes.
Case updates are nice, but action moves the case forward.
Portals wait.
Quilia guides.
Clients stay on track with reminders, not logins.
Portals notify.
Quilia tells clients what to do next.
Upload bills, log pain, share updates — all in-app.
While others automate phase messages, Quilia automates progress.
How Quilia Solves It
Mobile-First, No Login Required
Clients access updates instantly via SMS or email - no passwords to remember.
Push + SMS Notifications
Real-time alerts keep clients informed about case progress and important updates.
Treatment + Pain Tracking
Automated tracking of medical visits and pain levels strengthens case value.
Seamless Status Updates
Automated case status updates keep clients informed without manual work. Most firms only send updates during phase changes. We fill the gaps with weekly, monthly, and as-needed reminders that drive case value.