Micki Love
Helping firms grow smarter—from the first intake to final settlement.
ML Consulting

Micki Love is President at cj Advertising and a trusted advisor to personal injury law firms nationwide. With 20+ years of experience scaling firms and streamlining operations, she’s a go-to expert in intake performance and firm growth strategy. Micki recommends Quilia to firms ready to modernize their client communication and maximize case outcomes without hiring more staff.
Get a customized demonstration of how Quilia can transform your practice, with personalized guidance from Micki.
- Personalized walkthrough with a product expert
- See how it integrates with your existing tools
- Learn about features specific to your practice
- Get answers to your questions
- No pressure, no obligation
Schedule Your Demo
Why a Client Platform Beats a Portal
Portals send updates.
Quilia drives outcomes.
Case updates are nice, but action moves the case forward.
Portals wait.
Quilia guides.
Clients stay on track with reminders, not logins.
Portals notify.
Quilia tells clients what to do next.
Upload bills, log pain, share updates — all in-app.
While others automate phase messages, Quilia automates progress.
How Quilia Solves It
Mobile-First, No Login Required
Clients access updates instantly via SMS or email · no passwords to remember.
Push + SMS Notifications
Real-time alerts keep clients informed about case progress and important updates.
Treatment + Pain Tracking
Automated tracking of medical visits and pain levels strengthens case value.
Seamless Status Updates
Automated case status updates keep clients informed without manual work. Most firms only send updates during phase changes. We fill the gaps with weekly, monthly, and as-needed reminders that drive case value.