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HIPAA Compliance & Security for Law Firms

Your clients' health information is protected with enterprise-grade security.

At Quilia, we understand the critical importance of protecting your clients' sensitive health information. Our platform is built with HIPAA compliance and enterprise-grade security as top priorities, ensuring that all data remains confidential and secure.

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What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that sets standards for protecting sensitive patient health information from being disclosed without the patient's consent. It applies to all forms of protected health information, including electronic, written, and oral communication.

Why is HIPAA Compliance Important for Personal Injury Law Firms?

HIPAA compliance is especially important for personal injury law firms because they handle sensitive medical and personal information for their clients. By being HIPAA-compliant, Quilia helps protect this information and ensure that it remains confidential. This not only protects your clients' information, but it also protects your firm from potential legal liability.

View Detailed HIPAA Compliance Documentation

How Does Quilia Ensure HIPAA Compliance?

At Quilia, we take HIPAA compliance seriously and have taken several steps to ensure that our app is fully compliant. Here are just a few of the measures we have in place:

  • Dual-Layer Encryption: All data is encrypted both at the database level and with custom application-level encryption for maximum security.
  • Multi-Factor Authentication: All users are required to use two-factor authentication to access the platform.
  • Enterprise-Grade Infrastructure: We use SOC 2 certified cloud providers including Supabase and Vercel for secure hosting and data storage.
  • Row-Level Security: Database-level access controls ensure users can only access data they are authorized to view.
  • Automated Daily Backups: Regular backups of all client data ensure information is never lost, even in the event of a system failure.
  • Real-Time Monitoring: Continuous monitoring and audit logging provide comprehensive security oversight.

View our comprehensive HIPAA compliance documentation for detailed information about our security measures and compliance procedures.

Benefits of HIPAA Compliance for Attorneys and Their Clients.

By using the Quilia app, personal injury attorneys can be confident that their clients' information is being protected and kept secure. Not only does this provide peace of mind, but it also helps to build trust with clients and helps to establish the firm as a leader in personal injury technology.

For clients, HIPAA compliance means that their information is protected and kept confidential. They can feel confident that their information is being handled with care and that their privacy is being respected. This can help to build trust and a better relationship with their attorney.

HIPAA Compliance FAQs

Is Quilia HIPAA-compliant?

Yes. We meet all HIPAA requirements and maintain ongoing compliance monitoring. We use dual-layer encryption (database-level AES-256 + custom application-level AES-256-GCM), enforced multi-factor authentication, and enterprise-grade cloud infrastructure from SOC 2 certified providers like Supabase, Vercel, and Expo.

What does HIPAA compliance mean in Quilia?

It means client medical and personal data is protected with enterprise-grade security including dual-layer encryption, row-level security (RLS), role-based access controls, automated daily backups, real-time monitoring, and comprehensive audit logging. We handle PHI with the same strict safeguards as hospitals and healthcare providers.

Does HIPAA compliance cover messaging and uploads?

Yes. Every message, document, and treatment update is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Our CaseChat real-time messaging feature includes encrypted WebSocket connections, secure cross-platform sync, and automatic translation services. All data is protected with row-level security ensuring only your authorized team can access it.

Do we need a separate HIPAA agreement with Quilia?

We can provide a Business Associate Agreement (BAA) if your organization requires one. Our standard BAA includes all required HIPAA provisions and can be customized to meet your specific needs. Contact our compliance team to request a BAA or learn more about our HIPAA compliance program.

What cloud providers does Quilia use for HIPAA compliance?

Quilia uses enterprise-grade, SOC 2 certified cloud providers including Supabase for database and authentication, Vercel for web portal and API functions, and Expo for mobile app infrastructure. All providers maintain comprehensive physical security controls, 24/7 monitoring, and regular security audits.

How does Quilia's dual-layer encryption work?

Quilia implements dual-layer encryption for maximum security. First, Supabase provides AES-256 encryption for all data at rest at the database level. Second, we use custom AES-256-GCM application-level encryption for sensitive integration credentials and session data. All data in transit uses TLS 1.3 encryption.

What is row-level security (RLS) in Quilia?

Row-level security ensures that users can only access data they are authorized to view at the database level. This means clients can only see their own case data, attorneys can only access their firm's data, and system administrators have appropriate access controls. It's implemented at the database level for maximum security.

How does Quilia handle real-time messaging securely?

Our CaseChat feature uses encrypted WebSocket connections with authentication and authorization controls. All messages are encrypted in transit using TLS 1.3 and stored encrypted at rest. The system includes secure cross-platform synchronization, automatic translation services, and read receipt tracking while maintaining HIPAA compliance.

What compliance monitoring does Quilia maintain?

Quilia maintains ongoing compliance monitoring through regular security assessments, policy reviews, and continuous improvement of our security measures. Our compliance program includes comprehensive audit logging, regular security updates, and monitoring to ensure we meet all HIPAA requirements for data protection, access control, and incident response procedures.

How does Quilia protect integration credentials?

All Case Management System (CMS) integration credentials are encrypted using AES-256-GCM before storage. We use API-only integration, meaning we don't store PHI from external CMS systems - we only sync case metadata and facilitate communication. Supported systems include Clio, Filevine, MyCase, Smokeball, Neos, and SmartAdvocate.

What backup and disaster recovery measures does Quilia have?

Quilia maintains automated daily backups through Supabase with geographically distributed storage for redundancy. We have point-in-time recovery capabilities, regular backup testing, and comprehensive disaster recovery procedures with defined recovery time objectives. All backup data is encrypted and stored securely.

How does Quilia handle security incidents?

Quilia maintains comprehensive incident response procedures with a dedicated team including security, legal, and technical personnel. Our response includes immediate detection and assessment, containment measures, investigation and root cause analysis, notification to affected parties as required by HIPAA, remediation measures, and documentation. We also have breach notification procedures in place.