Clio Frequently Asked Questions

Yes. Quilia connects with Clio to sync client communication, documents, and request responses into your case files. We handle the client side, so your team can stay focused.

While Clio has basic client communication features, Quilia adds automated treatment tracking, pain score logging, appointment reminders, and mobile-first engagement. It transforms passive clients into active participants in their case.

Yes. All client data, messages, documents, and treatment updates automatically sync to the appropriate matter in Clio. Everything is organized and accessible within your existing Clio workflow.

Quilia doesn't handle billing directly, but the data we collect (treatment compliance, pain scores, document uploads) provides better documentation that can support your billing process and case value calculations.

Yes. Quilia works alongside Clio's mobile app. Your team can access everything through Clio's interface, while clients use Quilia's mobile app for engagement and updates.

Clio for Clients is a secure mobile app that allows law firms to send messages, share documents, and manage calendar events with their clients. It is part of the Clio suite and is designed to streamline client communication.

Quilia focuses on client action and follow-through. While Clio for Clients centers around messaging and document sharing, Quilia includes automation for treatment reminders, case phase messaging, compliance tracking, and more—all specifically designed for personal injury cases.

Yes. Quilia is designed to work alongside your current tools. Many firms use Quilia to complement their existing Clio setup, especially when they want better engagement and automation on the client side.

For personal injury firms that rely heavily on client follow-through, Quilia is typically the better fit. It's built specifically to support treatment tracking, automated updates, and client education—all areas that directly affect case value.

No. Clio for Clients doesn't track or prompt clients to follow their treatment plan. Quilia was built with this in mind, helping firms avoid gaps in care that could impact claim outcomes.