Quilia + SmartAdvocate: Better Together
See how Quilia and SmartAdvocate work together to improve client communication and streamline your practice.
SmartAdvocate handles your complex litigation. Quilia ensures every client—even in high-volume inventories—stays engaged. Treatments get logged, documents get uploaded, clients stay informed.
What SmartAdvocate offers: SmartAdvocate offers a client portal for case information and communication. Additional automation requires workflow configuration.
Why Use Quilia with SmartAdvocate?
- ✓Case updates sync automatically
- ✓Client engagement scales with case volume
- ✓Treatment tracking without SmartAdvocate customization
- ✓Multilingual support for diverse client populations
- ✓High-volume firms stay responsive
What Your Clients Can Do
Quilia turns passive clients into active participants. Here's what clients can actually do in each platform.
| Client Action | Quilia | SmartAdvocate |
|---|---|---|
| Log medical appointments and treatments | ✓ | Custom setup |
| Upload photos and documents when prompted | ✓ | ✓ |
| Complete intake tasks from their phone | ✓ | Limited |
| Use app in their native language (10+) | ✓ | Limited |
| Watch educational videos about their case | ✓ | ✗ |
| Receive automatic appointment reminders | ✓ | Via workflows |
| Get push notifications for case updates | ✓ | Workflow-based |
| Message their legal team securely | ✓ | ✓ |
How Quilia Automates Client Engagement
Every client action is work your team didn't have to do. Here's what happens automatically with Quilia.
What Each Platform Does Best
| Feature | Quilia | SmartAdvocate |
|---|---|---|
| Client Mobile App | ✓ | Portal |
| Treatment Tracking | ✓ | Custom setup |
| Automated Case Updates | ✓ | Workflow-based |
| Client Portal | ✓ | ✓ |
| Mass Tort Management | ✗ | ✓ |
| Document Automation | Basic | ✓ |
| Multilingual Support (10+) | ✓ | Limited |
| Daily Feed Updates | ✓ | ✗ |
Complementary Strengths
Quilia Provides
- ✓Scales client engagement for large inventories
- ✓Treatment tracking without custom setup
- ✓10+ languages for diverse clients
- ✓Educational videos reduce support calls
- ✓Daily feed shows activity across all cases
SmartAdvocate Provides
- ✓SmartAdvocate has mass tort capabilities
- ✓SmartAdvocate offers extensive document automation
- ✓SmartAdvocate handles complex litigation workflows
The Bottom Line
SmartAdvocate powers your operations at scale. Quilia engages your clients at scale. Together, even firms with thousands of cases keep every client informed and engaged.
Frequently Asked Questions
Does SmartAdvocate have a client portal?
Yes, SmartAdvocate has a client portal. Quilia adds treatment tracking without custom setup, automated reminders, 10+ languages, and educational videos.
Can Quilia integrate with SmartAdvocate?
Yes. Case updates sync from SmartAdvocate to Quilia, and client activity syncs back.
How does Quilia help with high case volumes?
SmartAdvocate manages large inventories. Quilia automates client engagement across all those cases—reminders, prompts, updates. Every client stays engaged without proportionally more staff.
Ready to Use Quilia with SmartAdvocate?
See how the Quilia + SmartAdvocate integration can transform your client communication.