AI-Powered Case Type Auto-Mapping Now Available

This release adds AI-powered case type auto-mapping to Quilia. The system uses heuristic matching to categorize cases automatically, with high-confidence results applied instantly and lower-confidence suggestions sent for manual review.

Case Type Management

• AI-powered case type auto-mapping uses heuristic matching to categorize incoming cases

• High-confidence mappings (70%+) apply automatically without manual input

• Lower-confidence suggestions display in a review interface for staff to confirm or correct

Activity Logs

• Export activity logs in CSV and PDF formats with chronological ordering

• Access signed attachment URLs with 24-hour expiration for secure sharing

• Timeline-style PDF layout includes embedded images for clearer presentation

Incident Forms

• Vehicle form now shows conditional fields based on vehicle type (motor vehicle, motorcycle, bicycle, pedestrian)

• Context-aware placeholders and native select dropdowns for faster data entry

Additional Improvements and Bug Fixes

• Fixed case_phases unique constraint to allow the same import_id across different CMS integrations

• Added async mode to Zapier integration to prevent timeout issues

• Resolved infinite spinner on vehicle form save button by preprocessing empty strings to null

• Fixed XSS vulnerabilities and improved HTML sanitization

• Improved pagination and assignment controls in reputation management