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Wednesday, September 10, 2025

AI Summaries, SmartAdvocate Integration, and Faster Messaging

By Jeremiah Ramiscal
Attorney PortalIntegrationsBackend

We’ve rolled out updates designed to save your firm time, improve client communication, and keep everyone on the same page. This release includes:

  • AI-powered case summaries for instant insights

  • SmartAdvocate integration to manage cases in one place

  • Improved phase messaging for faster, more reliable client updates

 

Key Updates in This Version

AI-Powered Case Summaries

See the most important case updates instantly — without searching through case files.

Example: AI-Powered Case Summary — Instantly see critical client updates, pain scores, and appointments without reading every note.
Example: AI-Powered Case Summary — Instantly see critical client updates, pain scores, and appointments without reading every note.

Why it helps:

  • Instant insights into case progress

  • Spot key client activity at a glance

  • Spend more time on strategy, less on sorting info

📌 Tip: Head to SettingsEmail Preferences → toggle on AI-Powered Summaries → click Save Preferences

Quickly enable AI-powered summaries in your Quilia portal settings to get smarter, faster updates — all in just a few clicks.
Quickly enable AI-powered summaries in your Quilia portal settings to get smarter, faster updates — all in just a few clicks.

SmartAdvocate Integration

As previewed in our August release, Quilia now connects directly with SmartAdvocate.

Seamlessly integrate Quilia with SmartAdvocate to simplify case management and enhance client communication.
Seamlessly integrate Quilia with SmartAdvocate to simplify case management and enhance client communication.

What this means:

  • Manage cases and messages together in one place

  • Eliminate duplicate data entry

  • Reduce admin work and improve efficiency

New Integration Tools & Guides (For Partners)

For firms with custom-built case management systems, Quilia now supports secure API connections — that’s a safe way for different systems to talk to each other. We’ve also added step-by-step guides so your tech team or partners can easily build custom dashboards, reports, and firm-facing tools.

What's inside:

  • Step-by-step guides for connecting Quilia

  • API key support for secure, flexible integrations

  • Build custom dashboards, reports, and firm-facing tools

📌 Tip: Head to SettingsAPI → click View Documentation to access API documentation

Quickly access Quilia’s API documentation in your portal settings — perfect for setting up custom integrations.
Quickly access Quilia’s API documentation in your portal settings — perfect for setting up custom integrations.

Improved Phase Messages

Phase messages are now faster and more reliable, ensuring your clients receive timely, accurate updates every time.

Now you can count on:

  • Accurate status tracking for every message

  • Timely delivery of client updates

  • Better communication continuity across your firm

What's Next in Quilia

We’ve got something new in the works that takes client updates to the next level. Case Signal delivers smarter, more timely insights that help you stay ahead and fill in the gaps before they even appear. It’s coming soon — stay tuned.

We're also making it easier to manage clients with multiple cases — and cases with multiple clients. These updates give your team greater visibility into client activity and streamline your workflows.:

  • A case can have multiple clients (case members).

  • A client can belong to multiple cases.

These updates make it easier to manage cases with multiple clients and clients with multiple cases.